Engine Field Service Technician - Level III

PowerToFly; Akdeniz Bölgesi; On-site; TRY 2,644,000 - 3,966,000; Full time

Job summary

Cummins Inc. in Turkey seeks an Apprentice Trained Engine Technician to perform scheduled and unscheduled repairs and maintenance on Cummins equipment. You will conduct preventative maintenance, document activities, and support warranty claims to ensure reliability and uptime.

The role requires a valid local driving permit; HGV/Bus license preferred but not essential. On-site work with potential 24/7 call-outs may apply.

Qualifications

• Apprentice Trained Engine Technician with vocational diploma preferred.
• Mechanical/electrical experience required or preferred.
• Customer service experience beneficial.
• Locally valid driving permit required; HGV/Bus license preferred but not essential.

Responsibilities

• Perform scheduled and unscheduled repairs and maintenance to Cummins equipment.
• Carry out preventative maintenance according to documented schedules.
• Escalate complex issues to product specialists or supervisors as needed.
• Complete required documentation accurately to support warranty claims and service records.
• Engage in continuous training to stay updated with techniques and technologies.
• Maintain service vehicle and tools for cleanliness and operation.
• Adhere to Health, Safety, and Environmental policies and report issues.
• Identify upsell opportunities and communicate service work clearly to customers.

Skills

Mechanical

Electrical

Customer service

Driving license

HGV license

Education

Apprentice Trained Engine Technician diploma

Job description

In this role, you will make an impact in the following ways:

• Ensure Equipment Reliability: By performing scheduled and unscheduled repairs and maintenance, you will keep Cummins products running smoothly and efficiently.
• Preventative Maintenance: Conducting preventative maintenance activities as per documented schedules and standards will help prevent breakdowns and extend the lifespan of equipment.
• Problem Resolution: Escalating unresolved issues to product specialists or supervisors ensures that complex problems are addressed promptly, minimizing downtime.
• Accurate Documentation: Completing required documentation accurately and timely will support warranty claims, quality control, and service records, contributing to overall operational efficiency.
• Continuous Improvement: By completing training in line with skill and business requirements, you will stay updated with the latest techniques and technologies, enhancing your performance.
• Tool and Vehicle Maintenance: Maintaining the service vehicle and tools for cleanliness and proper operation ensures that you are always ready to perform your duties effectively.
• Health and Safety Compliance: Adhering to all relevant Health, Safety, and Environmental policies, procedures, and legislation, and reporting any issues, will help maintain a safe working environment.
• Customer Satisfaction: Highlighting upsell opportunities to customers and ensuring clear communication about service work will enhance customer satisfaction and trust in Cummins services.

To be successful in this role you will need the following:

• Ensure your personal tool kit meets minimum standards and maintain company-supplied tools.
• Adhere to all health, safety, and environmental regulations.
• Be flexible with work locations and schedules, including a 24/7 call-out rota.
• City & Guilds or equivalent in HGV, Plant & Machinery, or Mechanical Engineering preferred but not essential.
• Education/Experience:
• Apprentice Trained Engine Technician with a vocational diploma from a relevant technical institution (preferred).
• Mechanical/electrical experience.
• Customer service experience.
• Locally valid driving permit.
• HGV/Bus license would be preferred but not essential.

Job Service

Organization Cummins Inc.

Role Category Off-site Remote

Job Type Technician

Min Salary €47200

Max Salary €70800

ReqID 2437825

Relocation Package No

100% On-Site No