EAGM Service Operations Leader | P&L & Customer Excellence

BR2605 GE Healthcare FZE (DIC Branch); Turkey; Remote; TRY 200,000 - 450,000; Full time

Job summary

BR2605 GE Healthcare FZE (DIC Branch) seeks an EAGM Service Operations General Manager to lead service delivery across the EAGM Region, driving customer experience, service quality, operational performance, and P&L results. This executive will align with Global Markets and Global Services frameworks, delivering standardized processes while adapting to market needs.

The role requires deep global service leadership, cross-functional collaboration, and a track record of improving field and remote

Qualifications

• Bachelor's degree (BA/BS) required.
• 10+ years of senior level sales management, product, and/or general management experience.
• Proven ability to motivate, influence, solve complex problems, and drive change.

Responsibilities

• Lead the development and execution of the EAGM service delivery strategy.
• Own/drive operational and financial growth initiatives and targets.
• Build and maintain strong customer relationships and manage escalations.
• Lead organizational leadership and culture development.
• Promote safety, compliance, and risk management.

Skills

Leadership

Cross-functional

Lean

Project management

Communication

Education

Bachelor's degree (BA/BS)

Master’s/MBA

Job description

BR2605 GE Healthcare FZE (DIC Branch) seeks an EAGM Service Operations General Manager to lead service delivery across the EAGM Region, driving customer experience, service quality, operational performance, and P&L results. This executive will align with Global Markets and Global Services frameworks, delivering standardized processes while adapting to market needs.

The role requires deep global service leadership, cross-functional collaboration, and a track record of improving field and remote