Dynamics 365 Apps Engineer — AI-Powered Modernization (Remote)

Lever, Inc.; Turkey; Remote; TRY 180,000 - 300,000; Full time

Benefits offered by this job

Remote-first work environment

Contract engagement

Professional growth

Job summary

Lever, Inc. is seeking an Application Programmer based in Turkey for a remote-first contract focused on modernizing enterprise applications using Microsoft Dynamics 365 CRM and AI-powered customer engagement solutions.

You will design, develop, and support Dynamics 365 CRM solutions, customer portals, and AI-enabled features while collaborating with analysts, QA, and technical leaders in an Agile/Scrum environment.

Qualifications

• Hands-on Dynamics CRM/D365 development and support.
• Experience building Dynamics customer portals or similar apps.
• Strong programming, debugging, and deployment skills.
• End-to-end SDLC experience in Agile/Scrum.
• Ability to work with analysts, QA, and leadership.

Responsibilities

• Develop, enhance, and support Dynamics 365 CRM solutions.
• Build and maintain customer portals and related apps.
• Guide the full software development lifecycle within Agile teams.
• Implement AI-enabled customer service features (Copilot Studio, IVR).
• Collaborate with cross-functional teams and stakeholders.
• Provide production support and root-cause analysis.

Skills

Dynamics 365 CRM

Customer portal

Agile/Scrum

Troubleshooting

Technical leadership

Tools

Copilot Studio

Azure

Document Intelligence

Job description

Lever, Inc. is seeking an Application Programmer based in Turkey for a remote-first contract focused on modernizing enterprise applications using Microsoft Dynamics 365 CRM and AI-powered customer engagement solutions.

You will design, develop, and support Dynamics 365 CRM solutions, customer portals, and AI-enabled features while collaborating with analysts, QA, and technical leaders in an Agile/Scrum environment.