Director of Quality Control

Gizli; Çankaya; On-site; TRY 450,000 - 750,000; Full time

Job summary

Gizli is seeking a seasoned Quality Management Director to lead all quality functions across the organization, including supplier quality, manufacturing quality, final product inspections, and continuous improvement of the Quality Management System.

You will develop and implement quality strategies aligned with business goals, ensure compliance with ISO 9001 and regulatory requirements, drive audits and root-cause analysis, and mentor a high-performing quality team to deliver measurable

Qualifications

• Bachelor’s degree in engineering or related field.
• Minimum 15 years of quality management experience in manufacturing.
• Proven leadership of quality functions and teams.
• Strong expertise in QA, QC, inspection, testing, and QMS.
• Solid knowledge of ISO 9001 and audit experience.
• Understanding of engineering drawings, inspection methods, product conformity.
• Experience in root cause analysis, CAPA, and non-conformance management.
• Supplier quality management and customer complaint resolution.
• Strong analytical and problem-solving skills.
• Excellent leadership, communication, and cross-functional collaboration.
• Fluency in English; willingness to travel domestically and internationally.

Responsibilities

• Lead and oversee all quality functions across the organization, including supplier quality, manufacturing quality, final product inspection, and QMS.
• Develop and implement quality strategies, policies, objectives, and procedures in alignment with business objectives.
• Ensure products and manufacturing processes meet applicable technical specs, industry standards, regulatory requirements, and customer expectations.
• Oversee supplier quality performance, incoming material inspections, and resolution of supplier-related quality issues.
• Ensure effective QA and QC throughout all stages of manufacturing, including in-process inspections, testing, and verification activities.
• Oversee final product inspections and ensure all quality requirements are met prior to delivery and shipment.
• Maintain and continuously improve the Quality Management System, ensuring ISO 9001 compliance.
• Plan and coordinate internal and external audits with timely closure of findings.
• Drive root cause analysis and CAPA processes to address quality issues and prevent recurrence.
• Manage customer complaints, coordinate customer audits, and lead initiatives to improve customer satisfaction.
• Establish and monitor KPIs, analyze trends, and report performance, risks, and improvement opportunities to senior management.
• Work with Production, Engineering, Procurement, and Project Management to resolve quality issues and drive CI.
• Lead, develop, and strengthen the quality team and ensure effective resource planning.
• Ensure implementation of quality procedures, inspection plans, work instructions, and reporting systems.

Skills

Leadership

Quality management

Auditing

Analytical skills

Problem solving

Communication

Cross-functional collaboration

English proficiency

Travel willingness

Education

Bachelor’s degree in Engineering or related field

15+ years quality management experience in manufacturing

ISO 9001 knowledge and audits

Job description

• Bachelor’s degree in Engineering or a related field.
• Minimum 15 years of experience in quality management within manufacturing environments,
• Proven leadership experience in managing quality functions and teams.
• Strong expertise in manufacturing quality assurance, quality control, inspection, testing, and Quality Management Systems.
• Solid knowledge of ISO 9001 and other applicable quality standards, including experience in internal and external audits.
• Good understanding of engineering drawings, inspection and measurement techniques, product conformity, and verification processes.
• Proven experience in root cause analysis, corrective and preventive actions, and non-conformance management.
• Experience in supplier quality management, customer complaint resolution, and quality performance monitoring.
• Strong analytical, problem-solving, decision-making, and organizational skills.
• Excellent leadership and communication skills, with the ability to collaborate effectively across departments.
• Fluency in English, both written and spoken.
• Willingness and ability to travel domestically and internationally.

Job Description

• Lead and oversee all quality functions across the organization, including supplier quality, manufacturing quality, final product inspection, and Quality Management Systems.
• Develop and implement quality strategies, policies, objectives, and procedures in alignment with the company’s business objectives.
• Ensure that products and manufacturing processes meet applicable technical specifications, industry standards, regulatory requirements, and customer expectations.
• Oversee supplier quality performance, incoming material inspections, and the resolution of supplier-related quality issues.
• Ensure effective quality assurance and control throughout all stages of manufacturing, including in-process inspections, testing, and verification activities.
• Oversee final product inspections and ensure that products meet all quality requirements prior to delivery and shipment.
• Maintain and continuously improve the Quality Management System, ensuring compliance with ISO 9001 and other applicable standards.
• Plan and coordinate internal and external audits, ensuring timely closure of audit findings and implementation of improvement actions.
• Drive root cause analysis and corrective and preventive action processes to address quality issues and prevent recurrence.
• Manage customer complaints, coordinate customer audits, and lead initiatives to improve customer satisfaction.
• Establish and monitor key quality performance indicators (KPIs), analyze trends, and report performance, risks, and improvement opportunities to senior management.
• Work closely with Production, Engineering, Procurement, and Project Management teams to resolve quality issues and drive continuous improvement across the organization.
• Lead, develop, and strengthen the capabilities of the quality team, ensuring effective resource planning and operational performance.
• Ensure the effective implementation of quality procedures, inspection plans, work instructions, and reporting systems across the organization.