Digital Solution Manager

Innomotics; Fatih; On-site; TRY 420,000 - 600,000; Full time

Job summary

Innomotics seeks a Digital Solution Manager to lead the global and local implementation of our digital commerce platforms, integrating Webshop, OneERP, OneCPQ and CRM with IT to optimize Q2C processes.

In this role you translate business needs into technical specs, drive platform adoption, and support AI initiatives while ensuring data quality and smooth office IT support. Expect a hands-on, cross-functional, global role with strong collaboration across teams.

Qualifications

• Bachelor’s degree or above in Information Systems, Business Informatics, Computer Science, Business Administration, Digital Business, International Business and Trade, or a comparable discipline.
• Proficient Business English in both oral and written is a must.
• Strong knowledge in ERP, CRM systems, MS Office tools, BI tools; AI knowledge or application would be a plus.

Responsibilities

• Drive the adoption of Webshop, OneCPQ (Configure/Pricing/Quotation) and all other related topics relevant to E-Business platforms.
• Support CRM to analyze customer groups with potential for E-business selling and drive customer onboarding and usage of E-Business platforms and other digital ordering channels.
• Define and validate new Tools integration requirements like OneCPQ, OneERP across the Q2C process.
• Verify Master Data quality and run routine maintenance.
• Translate business needs into technical specifications and vice versa.
• Report platforms performance, troubleshoot system problems, raise change requests or incidents.

Skills

Analytical thinking

Communication & collaboration

Multitasking

Learning mindset

Problem solving

Education

Bachelor’s degree or higher in Information Systems / Computer Science / Digital Business / related field

Tools

ERP

CRM systems

MS Office tools

BI tools

Job description

Job ID: 7014

Location: Istanbul, TR, 34870

We are looking for a Digital Solution Manager to join our team at Innomotics.

The Industry-Leader of Motors and Drives

Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all of the world’s most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.

Our Most Powerful Engine: Our People

We are a team of more than 15,000 dedicated experts, doers, innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN.

Your Future Role

As a Digital Solution Manager in the Business Unit, supports the Digital strategy implementation globally and in the country, adopts of our E-Business platforms (Webshop, EDI, Portals, etc) and integration with OneERP, acts as the technical bridge between business stakeholders and IT, drives E-business selling and process & tool automation, and provides basic office hands-on IT support.

E-Business Manager (80%):

• Drive the adoption of Webshop, OneCPQ (Configure/Pricing/Quotation) and all other related topics relevant to E-Business platforms
• Support CRM to analyze the customer groups with potential for E-business selling and drive customer onboarding and usage of E-Business platforms and other digital ordering channels (eg. Mail-to-EDI)
• Define and validate new Tools integration requirements like OneCPQ, OneERP, through whole Q2C process (inquiry to offer, order-to-cash, pricing, delivery, inventory, invoicing, etc)
• Verify the Master Data quality and run routine maintenance if necessary
• Support on implementation of Company AI strategy and identify the AI use cases
• Drive Q2C process and tool optimization projects as core contributor in global team
• Translate business needs into technical specifications and vice versa
• Report platforms performance, troubleshooting system problems, raise change requests or incidents in system

Office Support (20%):

• Provide first-line troubleshooting for office computers, network, printers, and common software issues
• Coordinate company internal or external IT for escalated infrastructure and security matters
• Support new hires setup with IT infrastructure (accounts, devices, access, etc)

Your Profile

Required Knowledge/Skill/Experience

• Bachelor’s degree or above, in Information Systems, Business Informatics, Computer Science, Business Administration, Digital Business, International Business and Trade, or a comparable discipline
• Good business understanding of digital sales funnels and customer journeys in multinational B2B or industrial company, experience in industrial E-commerce or Project management would be a plus
• Proficient Business English in both oral and written is a must
• Strong knowledge in ERP, CRM systems, MS Office tools, BI tools; AI knowledge or application would be a plus

Soft Skills

• Analytical thinking, multi-tasks player, open mind and resilient under pressure
• Excellent skills on communication and collaboration, strong influence power to motivate others
• Be curious and have passion for learning, not sufficient in just finishing tasks, but also would like to deep dive in details to find why and how to improve
• Result and problem-solving orientation
• As a virtual team member within HQ functional team, self-disciplined and self-motivated

Innomotics is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.