Customer Support Specialist

ofi Türkiye; Giresun Merkez; On-site; TRY 180,000 - 300,000; Full time

Job summary

ofi Tarım Sanayi ve Ticaret A.Ş. in Turkey seeks a Customer Support Specialist for the Piraziz/Giresun factory to handle incoming inquiries, coordinate with sales and logistics, and ensure customer satisfaction.

The ideal candidate holds a bachelor’s degree in a related field, fluent English, and preferably SAP knowledge; strong MS Office skills and the ability to work under pressure and adapt to fast-paced tempo are required. Willing to relocate to Giresun or Ordu if needed.

Qualifications

• Bachelor’s degree in related field.
• Very good command of English (oral and written).
• SAP program knowledge is preferred.

Skills

English

Education

Bachelor’s degree in Business Administration, Economics, Foreign Trade, International Relations, Industrial Engineering, or a related field

Tools

SAP

MS Office

Job description

ofi Tarım Sanayi ve Ticaret A.Ş. Founded in 1989 and headquartered in Singapore, ofi is a leading global agricultural company supplying food and industrial raw materials to over 22.000 customers worldwide, operating from seed to shelf. Our team of 72.000 employees from 66 countries holds leading positions in most of our 18 platforms, including cocoa, coffee, nuts, hazelnuts, sesame, spices, rice, and sugar. In Türkiye, ofi operates with a hazelnut processing plant in Giresun, hazelnut shelling plants in Ordu and Sakarya provinces, and a head office in Istanbul.

About Job

We are looking for “Customer Support Specialist” with the following qualifications at the Piraziz/Giresun factory in ofi Tarım Sanayi ve Ticaret A.Ş.

• Bachelor’s degree in Business Administration, Economics, Foreign Trade, International Relations, Industrial Engineering, or a related field.
• Very good command of English,
• Preferably SAP program knowledge,
• Proficient in MS Office,
• Knowledge of Foreign Trade processes,
• Adopted a customer and solution-oriented approach,
• Compatible with teamwork,
• Able to perform effectively under pressure,
• Has analysis, planning and organization skills,
• Has analytical thinking skills and developed follow-up skills,
• Able to adapt to intense work tempo and flexible working hours,
• Based in, or willing to relocate to, Giresun or Ordu.