Customer Success Partner — Istanbul (Onsite)

Maersk; Fatih; Presencial; TRY 300.000 - 540.000; Jornada completa

Descripción de la vacante

Maersk in Istanbul is seeking a Customer Success Partner to drive customer value, deliver exceptional support, and build long-term growth. You will work onsite at our Istanbul office, collaborating cross-functionally to understand customer goals and execute value-driven initiatives.

You will become an expert in your customers’ business models, lead pricing and contracting with attention to detail, and help manage tenders with internal stakeholders. Fluency in English and Turkish is required.

Formación

• 2–3 years of experience in logistics, transport, or supply chain management.
• Strong commercial and customer-facing background.
• Ability to work across teams and across functions.
• Proficiency in establishing long-term relationships.
• High-impact communication and presentation skills.
• Fluency in English and local language.

Responsabilidades

• Ensure internal alignment on customer goals and shared strategies.
• Partner cross-functionally to execute customer-centric initiatives and maximize value.
• Assess customer progress toward adoption, usage, value creation, and relationship health.
• Contribute to account development plans and drive execution of objectives.
• Build and sustain deep, trust-based partnerships across all levels of the customer’s organization.
• Lead pricing decisions, contracting, and adherence to authority guidelines with attention to detail.
• Demonstrate understanding of Maersk’s Ocean and Logistics & Services products.
• Manage tender process in coordination with TCM and internal stakeholders.
• Prepare, organize and lead customer meetings with structure and insight.

Conocimientos

Customer-facing

Cross-functional collaboration

English proficiency

Descripción del empleo

Maersk in Istanbul is seeking a Customer Success Partner to drive customer value, deliver exceptional support, and build long-term growth. You will work onsite at our Istanbul office, collaborating cross-functionally to understand customer goals and execute value-driven initiatives.

You will become an expert in your customers’ business models, lead pricing and contracting with attention to detail, and help manage tenders with internal stakeholders. Fluency in English and Turkish is required.