Convention Sales Representative

Accor; Konak; On-site; TRY 180,000 - 240,000; Full time

Job summary

Accor in Konak, Turkey seeks an events coordinator supporting Convention Sales. You will conduct familiarization trips for potential clients, ensure policy compliance, and assist with post-event processes to guarantee smooth operations and accurate billing.

English fluency and flexibility are essential, with a focus on strong interpersonal skills and reliable, proactive cooperation across departments.

Qualifications

• University degree in Tourism Management is preferred.
• Internship or similar experience in 5* international business hotels is a plus.
• English proficiency to interact with foreign guests and agencies.
• Able to work in flexible hours and show strong reliability.

Responsibilities

• Conduct familiarization trips and house tours for potential clients.
• Implement hotel policies and procedures across operations.
• Handle tasks from Convention Sales handover through group check out.
• Support operations with timely information flow for successful events.
• Process amendments to notify operations of changes in the BEO.
• Participate in final billing with accounting and front desk to ensure accuracy.
• Collect post-event guest feedback for service improvement.

Skills

English

Interpersonal skills

Problem solving

Flexibility

Education

University degree in Tourism Management

Job description

Company Description

\"Why work for Accor?\"

\"We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\"

\"By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\"

\"Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"

Job Description

• Conducts familiarization trips, house tours to potential clients


• Implements all policies, procedures of the hotel


• Handles all related tasks of the file which was handed over by Convention Sales team from handover date till group check out


• Assists the operational departments with a smooth flow of information received from client and makes sure the operation is a success


• Issues necessary amendment files promptly in order to notify operations departments when there is a change in the BEO


• Participates final billing process with accounting and front desk and makes sure that guest is charged correctly according to contract, BEOs and amendments


• Conducts post-event interview with the guest and gets feedback about their event at the hotel

Qualifications

• University Graduate (Tourism Management will be preferred)


• Internship or similar experience in 5* international business hotels would be an asset


• English (ability to interact and deal with foreign guests, agency representatives)


• Able to work in flexible hours


• Strong interpersonal and problem solving abilities


• Highly responsible & reliable

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.