Cloud & Enterprise Systems Lead — Automation & Security

Personify Health; Tuzla; On-site; TRY 400,000 - 520,000; Full time

Job summary

Personify Health is seeking a Tier 3 Technical Lead to own cloud infrastructure, endpoint management, collaboration platforms, and enterprise content systems in a regulated healthcare environment. You will resolve complex escalations, govern Box content platforms, and drive automation while ensuring HIPAA/SOC 2 compliance.

You will collaborate with stakeholders to design governance structures, manage security controls, and implement proactive measures to prevent incidents across the organization.

Qualifications

• Bachelor's degree in Information Technology or related field preferred, or equivalent experience
• 3+ years of hands-on experience supporting both macOS and Windows environments
• Hands-on experience administering enterprise content management or SaaS platforms; Box administration strongly preferred

Responsibilities

• Resolve Tier 3 escalations across cloud, endpoint, collaboration, and enterprise content platforms — final escalation point for Service Desk teams
• Administer and govern enterprise content platforms: Box administration, user lifecycle, permissions, integrations, retention, and audit requirements
• Design and maintain cloud and endpoint systems: Entra ID, Intune, Jamf, Meraki, Azure, Microsoft 365, and patch deployment to address vulnerabilities and maintain compliance
• Build automation and scripting solutions using PowerShell, Python, or comparable tools
• Partner with stakeholders on collaboration governance: folder structures, sharing models, and retention requirements
• Perform root cause analyses and implement preventive measures to reduce repeats
• Maintain documentation and SOPs; manage ticket flow for timely resolution
• Support security and compliance initiatives: audits, access reviews, and HIPAA/SOC2 alignment
• Evaluate emerging technologies to improve infrastructure and service delivery across the environment

Skills

PowerShell

Python

Microsoft 365

Entra ID

Intune

Jamf

Meraki

Automation

SAML

SSO

Education

Bachelor's degree in Information Technology or related field

Equivalent experience

Tools

Box

DLP Policies

HIPAA compliance

SOC 2

OpenID

SAML

Job description

Personify Health is seeking a Tier 3 Technical Lead to own cloud infrastructure, endpoint management, collaboration platforms, and enterprise content systems in a regulated healthcare environment. You will resolve complex escalations, govern Box content platforms, and drive automation while ensuring HIPAA/SOC 2 compliance.

You will collaborate with stakeholders to design governance structures, manage security controls, and implement proactive measures to prevent incidents across the organization.