Client Data Specialist

JPMorgan Chase & Co.; Fatih; On-site; TRY 300,000 - 540,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Client Data Specialist in our KYC quality reviewer team.

You will review records completed by the production team to ensure client KYC records comply with regulatory standards, maintain high quality and timely completion, and escalate discrepancies to the appropriate lines of business. This role requires researching client data from public and internal sources, applying CIP, SDD, EDD, LDD, SpDD, and PDD, and upholding confidentiality while collaborating with

Qualifications

• Strong written and oral communication with conflict resolution and risk mitigation.
• Resilient interpersonal skills and ability to partner with internal stakeholders.
• Proactive and flexible approach to workload and team targets.
• Working knowledge of KYC/Compliance/AML standards (2+ years).
• Fluency in English and Turkish.

Responsibilities

• Analyze confidential client data to ensure KYC compliance.
• Apply CIP, SDD, EDD, LDD, SpDD, and PDD due diligence processes.
• Identify discrepancies and escalate AML red flags to compliance.
• Ensure reviews meet SLAs and deadlines.
• Review data from public and internal sources.
• Maintain confidentiality for clients and colleagues.
• Summarize KYC risks and mitigation in client risk summaries.

Skills

Communication

Interpersonal skills

Risk mitigation

KYC/AML knowledge

Bilingual English Turkish

Job description

Join a team where your attention to detail and sound judgment help protect clients and the firm!

As a Client Data Specialist within our KYC quality reviewer team, you will be reviewing the records completed by the production team to ensure all client KYC records are compliant with regulatory standards. You will ensure high quality and timely completion of all client-level due diligence and assist in end-to-end operations review. This role will require you to perform research to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.

Jobresponsibilities

• Analyze confidential client data from both public and internal sources to ensure compliance with KYC requirements
• Understand and apply the firm's KYC requirements, including various due diligence processes such as Customer Identification Program (CIP), Standard Due Diligence (SDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence (PDD)
• Identify discrepancies in KYC records, suggest necessary amendments, and elevate any Anti-Money Laundering (AML) red flags to the compliance team
• Ensure that all record reviews are completed within specified deadlines and Service Level Agreements (SLAs)
• Conduct a review of confidential client data via publicly available and internal sources
• Maintain high standards of customer service while handling sensitive information, ensuring confidentiality for both internal and external clients
• Demonstrate ability to comprehend the KYC risk factors and ensure they are captured and mitigated in the overall risk summary for the client.

Required qualifications, capabilities and skills

• Strong written and oral communication skills with experience of conflict resolution and risk mitigation
• Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers
• Proactive and flexible approach to personal workload and wider team targets
• Working knowledge of KYC/Compliance/AML standards (minimum 2 years’ industry experience required)
• Sound understanding of the Financial Industry
• Proactive in identifying opportunities to use AI to improve quality and cycle times, in partnership with stakeholders
• Fluency in English and Turkish.