Business Process Owner (BPO) - Quotation Process (Location: Flexible in Europe)

ABB; Turkey; Hybrid; TRY 2,946,127 - 3,787,878; Full time

Job summary

A leading technology company in Turkey seeks a Business Process Owner for the Quotation process. This role involves designing global quotation workflows and integrating digital technologies. The ideal candidate will hold a degree in business or engineering and possess experience in quotation and pricing operations. Join us in shaping the future of robotics and enhancing our commercial processes in an innovative environment.

Qualifications

• Proven experience in quotation, pricing, bid management, or sales operations.
• Strong understanding of global business environments with a strategic mindset.
• Fluency in English and a passion for continuous improvement.

Responsibilities

• Own and define the global Quotation (CPQ) process.
• Design optimized workflows balancing customer experience and efficiency.
• Integrate digital and AI capabilities into the CPQ process.

Skills

Quotation process

Digital transformation

Stakeholder management

Cross-functional collaboration

Analytical skills

Education

Bachelor’s or master’s degree in business or engineering

Tools

CPQ tools

Job description

Business Process Owner (BPO) - Quotation Process (Location: Flexible in Europe)

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We’re entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next‑generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world‑class experts in a fast‑moving, innovation‑driven environment.

Position reports to: Commercial & Pricing Processes and Tools Manager.

We are looking for a Business Process Owner for the Quotation (CPQ) process to design and establish our future global quotation process and co‑lead the development of a digital CPQ tool optimized for this process.

This role comes at a unique moment in our journey: while you initially join ABB, you will transition into our new standalone company following the planned carve‑out and ownership change to SoftBank Group. This offers the opportunity to combine the reach and expertise of ABB with the entrepreneurial challenge of building a best‑in‑class commercial process for a new, independent organization.

The ideal candidate is located in EU time zone.

Your role and responsibilities

• Own and define the global Quotation (CPQ) process within the Q2O framework, ensuring governance, compliance, and profitability.
• Design optimized workflows that balance customer experience, efficiency, and margin performance.
• Integrate digital and AI capabilities (e.g., guided selling, dynamic pricing, analytics) and co‑create CPQ tools with development teams.
• Translate business needs into digital features, validating through testing, feedback, and continuous improvement using KPIs and insights.
• Drive global alignment and adoption through stakeholder engagement, training, and enablement initiatives.

Qualifications for the role

• Bachelor’s or master’s degree in business, engineering, or related fields, with training in digital transformation or process excellence.
• Proven experience in quotation, pricing, bid management, or sales operations.
• Expertise in designing and implementing CPQ tools and quotation workflows.
• Strong understanding of global business environments, balancing local needs with global standards.
• Hands‑on exposure to digitalization and AI‑driven sales technologies such as analytics and automation.
• Strategic and entrepreneurial mindset, capable of building new processes from the ground up.
• Skilled in stakeholder management and cross‑functional collaboration across Sales, Finance, Pricing, and IT.
• Analytical, communicative, and forward‑looking, with fluency in English and a passion for continuous improvement.

Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.