Business Analyst (Aviation)

OBSS; Fatih; On-site; TRY 180,000 - 300,000; Full time

Job summary

OBSS is seeking a Business Analyst to join our Istanbul-based team. You will collaborate with cross-functional teams to design, develop, and maintain high-quality software solutions across industries.

The role emphasizes requirements analysis, process modeling, and ensuring alignment with SDLC practices. Ideal candidates have 3+ years in business analysis for software products, strong MS Office and Visio skills, and experience with UML/BPMN.

Qualifications

• Minimum 3 years' experience in business analysis within software development or enterprise software products.
• Knowledge of object-oriented development and SQL preferred.
• Experience with SDLC processes, project planning, requirements analysis, documentation and QA testing.
• Strong MS Office skills (Word, Excel, Visio) and SQL proficiency.
• Nice to have Agile methodology knowledge.
• Experience in modeling/analysis of business processes (UML, BPMN).
• Proficiency in BA techniques, tools or business domains.
• Understanding of inter-related processes and ability to adapt to different assignments.
• Professional communication, tact and discretion when dealing with colleagues and management.
• Ability to propose multiple options to solve problems and drive improvements.
• Strong documentation and presentation skills.

Responsibilities

• Liaises with departments to create in-depth, complex user acceptance test plans for each project.
• Follows test plans to test, document and approve software results.
• Identifies detailed business requirements and process models for viable technical designs.
• Analyzes impacts of candidate solutions and recommends options to business units.
• Creates documentation for changes and develops user manuals.
• Monitors and supports new releases, communicates via email, and resolves issues.
• Prepares and updates user manuals for current information.
• Provides support to resolve issues in a timely manner.

Skills

Business analysis

SQL knowledge

SDLC experience

MS Office (Word/Excel/Visio)

Agile knowledge

UML/BPMN modeling

Documentation & communication

Problem solving

Cross-functional collaboration

Adaptability

Tools

SQL Tools

Visio

UML tools

Job description

OBSS is an engineering-led technology consultancy helping organisations build, modernise and scale mission-critical systems through AI-native delivery. For 20+ years, we’ve delivered high-volume solutions across defence, finance, insurance, aviation, retail & e-commerce, and other regulated industries, driving measurable business impact across complex digital ecosystems. Our capabilities span technology consultancy, software engineering, cloud, data & AI, and experience design. We apply AI-native delivery to bring greater speed, governance, predictability, and repeatability to mission-critical delivery environments. With 1,000+ technology professionals and offices in London, Istanbul, and Ankara, OBSS brings enterprise-grade delivery depth and engineering scale to organisations operating in highly demanding technology landscapes

OBSS is looking for a Business Analyst to join our dynamic team and contribute to delivering end-to-end software solutions across diverse industries. You will work on cutting-edge projects, collaborating with cross-functional teams to design, develop, and maintain high-quality applications that solve real business problems.

Qualifications / Technical Skills

• Minimum 3 years experience required, business analysis experience in software development or enterprise software product
• Object oriented development knowledge, SQL knowledge preferred,
• Experience required in working with development teams in a SDLC process, including project planning, requirements analysis, communicating / documentation, and QA testing.
• Excellent skills with MS Office tools, including Word, Excel, and Visio. SQL skills
• Nice to have the ability to work in a fast-paced IT environment on medium to large-scale projects.
• Nice to have a knowledge of agile methodology
• Experience in modeling and analysis of business processes (e.g. UML, BPMN)
• Proficiency in BA techniques, tools or business areas
• Good understanding of one business domain area and business processes.
• Requires an understanding of inter-related work processes to be able to adapt to differing assignments.
• Professional manner, tact, diplomacy and discretion in dealing with colleagues including senior management.
• Draws on a number of known options to solve problems and to develop improvements.
• Computer skills to produce effective, spreadsheets, reports, documents and presentations, as required
• Adaptable to set and prioritize work with varying exceptions. Able to work with diverse personalities and styles.
• Communicates with clarity, verbally and in one on one or group situations
• Communicates well in writing by composing clear documents; facility with editing and/or proof-reading is required
• Demonstrated understanding of quality standards relative to software development, relational database principals, computer assisted analysis and business case modelling.
• Ability to approach AI with curiosity and intention, actively incorporating AI-powered tools into workflows to enhance productivity and drive innovation.

Main Responsibilities

• Liaises with appropriate departments to create in-depth, complex, user acceptance test plans for each project.
• Follows test plans to test, document and approve software results once testing is accurate and complete.
• Identifies detailed business requirements and process models to ensure the viability of technical designs and fulfillment of business and technical needs and constraints.
• Analyzes technical and functional impacts of various candidate solutions and approaches to respond to needs and provide recommendations to business units.
• Creates documentation for changes and develops user manuals to communicate changes effectively.
• Monitors and supports new releases, including e-mail communication, to respond to feedback, resolve issues and approve software rollout.
• Prepares and updates user manuals to ensure current and accurate information is available upon request.
• Provides support and information as required to assist in the timely resolution of issues or problems.

Additional Informations :

Professional Growth & Learning

As a tech company, we focus on reskilling and upskilling to support career growth. We offer a personalized Individual Growth Program (IGP), where employees set clear goals for each half of the year. These goals may include trainings, certifications, and personal development milestones, creating a structured roadmap for continuous improvement. The IGP helps employees strengthen both technical and soft skills, ensuring steady professional advancement.

Company Culture and Values

We celebrate diversity, inclusion, and equal opportunity, fostering a collaborative environment where innovation can flourish. Our culture emphasizes mentorship, knowledge sharing, and active participation in tech communities, workshops, and team events. This vibrant atmosphere empowers employees to contribute their best while feeling supported and valued.

Benefits and Perks

We provide competitive salaries, flexible and hybrid working arrangements, and a wide range of opportunities for growth through training programs, certifications, and workshops. In addition, we offer initiatives designed to build a supportive and engaging workplace where curiosity and collaboration are encouraged. These benefits ensure that employees feel motivated, empowered, and equipped to reach their full potential.