Boutique Store Manager

Beymen Group; Fatih; On-site; TRY 600,000 - 850,000; Full time

Job summary

Beymen Group is seeking a Store Manager to be the ambassador of our Boutique Store Manager role in Istanbul. You will lead a premium team, drive sales, and ensure an exceptional customer experience aligned with our luxury brand standards.

You will develop client relationships, manage CRM processes, and coach staff to exceed service expectations while maintaining profitability and brand integrity.

Qualifications

• 5+ years of experience in team management, store management and luxury product sales.
• High sensitivity to client experience and loyalty.
• Service-oriented and persuasive with strong communication.
• Ability to develop customer portfolios and CRM follow-up.

Responsibilities

• Achieve store goals (sales, KPIs, profitability, cost control) while promoting the brand policies.
• Ensure a consistent, high-quality store experience for customers.
• Develop the customer portfolio by gaining new clients and building a network; manage CRM.
• Motivate employees to maximize team spirit and maintain harmonious staff relations.
• Develop the store team to meet sales targets and adhere to service standards.

Skills

Team management

Store management

Luxury sales

Customer experience

CRM experience

People development

Job description

We´re looking for a Store Manager who will be the ultimate ambassador of our Boutique Store Manager.

Key Responsibilities:

• Achieve business goals of the store (sales and KPIs, profitability, cost control, etc.) while promoting and enhancing the brand, in line with corporate policies and strategies,
• Ensure a consistent and respectable store experience for our customers,
• Development of customer portfolio: gaining new customers, building a network, following up CRM, handling conflicts,
• Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations,
• Develop the store team in order to meet sales targets and follow the customer service standards.

Professional Requirements

• 5+ years of experience in team management, in store management and in the sale of luxury products required,
• High sensitivity to clients experience and loyalty,
• Passion for the delivering the culture of the Boutique Store.
• Service-oriented and persuasive,
• Adaptability, openness, risk-taking, dynamic, listening abilities,