puestos de Security en Singapur

Benefits Summary:

• Network Engineer

• Permanent role

• Basic up to $ 6,000 + AWS +VB

• Monday to Friday: Office hours

• Location: Bright Hill

Responsibilities:

• Responsible for monitoring, troubleshooting, and resolving network and server issues on a rotational basis.

• Manage alerts, escalated calls, and help desk tickets to meet SLA requirements.

• Adhere meticulously to Standard Operating Procedures (SOP) for handling system alerts and routine tasks.

• Maintain flexibility in work schedules, including the possibility of working unconventional shifts.

• Step in to cover shifts for colleagues during their absence, ensuring continuous and reliable support.

• Monitor network and security devices, including routers, firewalls, switches, wireless controllers, access points, etc.

• Perform daily monitoring for network infrastructure and security issues using management tools and systems.

• Investigate network issues, conduct root cause analysis, and collaborate with other teams to resolve issues within SLA.

• Escalate critical incidents to higher-level support or specialized teams as needed and ensure timely resolution.

• Maintain comprehensive records of network incidents, changes, and resolutions for future reference and reporting.

Additional Information:

• Bachelor's degree in Electronics Engineering, Computer Engineering, Information Technology, or other IT-related courses.

• Strong knowledge of networking principles, protocols, and technologies (e.g., TCP/IP, DNS, DHCP, VPN, SDWAN)

• A minimum of 1 years of relevant experience in network-related roles is required for this position.

• CCNA certification is required.

• Experience in Networking Security solutions such as Fortinet, Palo Alto, Checkpoint, and Sophos is an advantage.

• Experience in Networking solutions such as Cisco, HPE, Juniper, Aruba, Dell, and Ruckus is an advantage.

• ITIL v4 Foundation certification will be an added advantage.

• Able to work rotating shifts to support 24/7 operations

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We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd |EA LicenseNo.:20C0280

Yee Yong Yik |EA Personnel No.: R25128788