Ai jobs in United States

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Junior/Mid MDR Analyst to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.

The Junior/Mid MDR Analyst is responsible for investigating and triaging EDR/XDR incidents within the Acronis MDR service. This role focuses on accurate detection analysis, execution of predefined remediation steps, and clear customer communication, while contributing to continuous service improvement.

The analyst will work closely with senior team members and the AI engineering team to enhance automation and integrate Agentic AI capabilities into the MDR workflow. This is a growth-oriented role, with opportunities to advance into proactive threat hunting and advanced incident response.

• Investigate incoming EDR/XDR incidents, focusing on accurate triage and severity assessment
• Execute remediation actions such as workload isolation, following established playbooks
• Document investigation steps and maintain complete case records
• Collaborate with AI engineering to test and refine automated triage and response processes
• Escalate complex incidents to senior analysts, providing relevant context and evidence
• Support development and refinement of playbooks, automation rules, and incident correlation logic
• Communicate clearly with customers via email and phone about incident status and recommendations
• Stay informed about current security threats and attacker techniques
• Work 5-day/8-hour schedule, with flexibility for morning or afternoon shifts and weekend coverage

• 1–3 years of experience in SOC, MDR, or IT security operations (internships or equivalent experience in SaaS support acceptable for junior level)
• Strong understanding of EDR/XDR operations and security incident workflows
• Strong understanding of common attacker's TTPs and MITRE ATT&CK framework in general
• Fast at logs analysis in Kibana or manual reviews
• Experience working with security tools (EDR, SIEM, SOAR) and interest in automation technologies
• Ability to follow structured processes and accurately document findings
• Strong communication skills and attention to details
• Good English communication skills for effective customer interactions via email and phone
• Strong communication skills and attention to details