MDR Analyst

ACRONIS ASIA RESEARCH AND DEVELOPMENT PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading cybersecurity firm in Singapore is seeking a Junior/Mid MDR Analyst to join their mission to enhance data protection. The role involves investigating EDR/XDR incidents, executing remediation actions, and collaborating with the AI engineering team to refine automated processes. Ideal candidates have 1–3 years of experience in SOC or IT security operations, strong analytical skills, and effective communication abilities in English. This position offers opportunities for career advancement in cybersecurity.

Qualifications

• 1–3 years of experience in SOC, MDR, or IT security operations.
• Strong understanding of EDR/XDR operations and workflows.
• Good English communication skills for effective customer interactions.

Responsibilities

• Investigate incoming EDR/XDR incidents focusing on accurate triage.
• Execute remediation actions such as workload isolation.
• Collaborate with AI engineering to test automated triage processes.

Skills

EDR/XDR operations understanding

Security incident workflows

TTPs and MITRE ATT&CK framework

Log analysis in Kibana

Experience with EDR, SIEM, SOAR

Strong communication skills

Attention to details

Job description

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Junior/Mid MDR Analyst to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.

The Junior/Mid MDR Analyst is responsible for investigating and triaging EDR/XDR incidents within the Acronis MDR service. This role focuses on accurate detection analysis, execution of predefined remediation steps, and clear customer communication, while contributing to continuous service improvement.

The analyst will work closely with senior team members and the AI engineering team to enhance automation and integrate Agentic AI capabilities into the MDR workflow. This is a growth-oriented role, with opportunities to advance into proactive threat hunting and advanced incident response.

WHAT YOU’LL DO

• Investigate incoming EDR/XDR incidents, focusing on accurate triage and severity assessment
• Execute remediation actions such as workload isolation, following established playbooks
• Document investigation steps and maintain complete case records
• Collaborate with AI engineering to test and refine automated triage and response processes
• Escalate complex incidents to senior analysts, providing relevant context and evidence
• Support development and refinement of playbooks, automation rules, and incident correlation logic
• Communicate clearly with customers via email and phone about incident status and recommendations
• Stay informed about current security threats and attacker techniques
• Work 5-day/8-hour schedule, with flexibility for morning or afternoon shifts and weekend coverage

WHAT YOU BRING

• 1–3 years of experience in SOC, MDR, or IT security operations (internships or equivalent experience in SaaS support acceptable for junior level)
• Strong understanding of EDR/XDR operations and security incident workflows
• Strong understanding of common attacker's TTPs and MITRE ATT&CK framework in general
• Fast at logs analysis in Kibana or manual reviews
• Experience working with security tools (EDR, SIEM, SOAR) and interest in automation technologies
• Ability to follow structured processes and accurately document findings
• Strong communication skills and attention to details
• Good English communication skills for effective customer interactions via email and phone
• Strong communication skills and attention to details