Youth Specialist (RS-Shelter)

Boys Town; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Boys Town Singapore is seeking a dedicated Duty Officer to oversee residents’ well-being, provide close supervision, and ensure a safe, positive living environment during duty hours.

You will engage youths in daytime and after-hours activities, support programmes, document duty reports, and collaborate with Residential Services to maintain consistent care and discipline.

Qualifications

• GCE O, A, Diploma or higher.
• NITEC +> 2years.

Responsibilities

• Attend to residents’ wellbeing and be available when on duty.
• Provide close supervision and maintain discipline according to daily programme.
• Motivate residents to participate in BT/daily programmes (sports, activities).
• Support and facilitate programmes related to residents.
• Build positive relationships with residents and support their development.
• Engage residents in small and large group settings and provide emotional support.
• Promote a safe, positive living environment and positive behaviour.
• Collaborate with Residential Services and other staff to ensure consistent care.
• Monitor unwell residents and conduct hourly checks after lights off.
• Carry out administrative duties and prepare Duty Officer reports.

Skills

Supervision

Counseling & mentoring

Youth engagement

Administrative skills

Behaviour management

Education

GCE O/A Diploma or higher

NITEC + > 2 years

Job description

• To be attentive and look into the wellbeing of residents by being available and to be accountable for the residents’ whereabouts when on duty.
• To provide close supervision and maintain discipline of the residents in accordance with the daily programme.
• To motivate and actively engage residents to participate in the BT/daily programme (eg. sports, value-add programmes, incentives).
• To support and facilitate programmes related to residents.
• To engage and develop positive relationship with residents.
• To support in developing positive characteristics and personalities of residents.
• To be able to engage residents in both small and large group settings.
• To provide emotional support to residents should the need arises.
• To promote a safe and positive living environment/culture in residents through the day-to-day interactions.
• To manage residents’ behaviour and infringements in a positive and nurturing manner.
• To provide support and high quality of care to residents.
• To ensure professional collaborative work with colleagues from Residential Services.
• To ensure a consistent approach in caring for the residents.
• To monitor unwell residents’ condition on a regular basis.
• To conduct frequent hourly (minimum) checks on the residents after lights off and take attendance.
• To conduct morning rising for residents and ensure that residents leave for school on time.
• To carry out any administrative work (timely and accurate event as in Duty Officer’s reports).
• To ensure that the Operations Centre is operational and ready for the next Duty Officer e.g. charging of Duty Officer’s handphone, general housekeeping etc.
• To conduct face-to-face briefing with the next Duty Officer during the process of handling over duty.
• To maintain the discipline of the boys in consultation with the Executive Director, the Head - Residential Services, and other members of senior management.
• To participate actively and take ownership of primary/secondary portfolios assigned by Head, Residential Services.
• To work in close collaboration with the other staff of the Home and of the other components of Boys’ Town in matters pertaining to the welfare of the residents.
• To support in implementing the relevant model of care/ services in accordance with the needs and profile of the residents.
• Supervision skills.
• Administrative – documentation and filing.
• Basic counselling, Mentoring and Role modelling skills and understanding of human behaviors.
• Experience in working with youths with an understanding of youth psychology.
• Mentoring and Coaching Skills.

Qualification

GCE O, A, Diploma or higher.

• NITEC +> 2years.