Workshop Operations & Claims Coordinator

Complete VMS Pte Ltd; Singapore; On-site; SGD 32,000 - 48,000; Full time

Job summary

Complete VMS Pte Ltd in Singapore is seeking a diligent office administrator to support workshop operations, handle clerical tasks, and maintain confidentiality with professionalism.

You will assist workflow across teams, assist customers with accident reports and claims, source spare parts quotations, coordinate with owners and surveyors, and liaise on vehicle repairs and collections.

Qualifications

• Organized and detail-focused

Responsibilities

• Assist operation of the workshop.
• Assist customers to file accident reports and explain the claim procedure.
• Assist customers to submit claims, follow up and liaise with insurance company regarding claims.
• Assist in manage claims / repair operation of the workshop.
• Assist to source / enquire spare parts quotation for all repairs.
• Assist in coordination with owner / surveyor for survey and finalize all repairs.
• Liaise with customer’s vehicle for repair & collection.
• Fleet control customer vehicles during their claim time.
• Provide customer service to existing and new customer.

Skills

Office administration

Customer service

Clerical tasks

Communication

Logistics coordination

Job description

Complete VMS Pte Ltd in Singapore is seeking a diligent office administrator to support workshop operations, handle clerical tasks, and maintain confidentiality with professionalism.

You will assist workflow across teams, assist customers with accident reports and claims, source spare parts quotations, coordinate with owners and surveyors, and liaise on vehicle repairs and collections.