Claims Admin (Ang Mo Kio)

COMPLETE VMS PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

COMPLETE VMS PTE. LTD. is seeking an organized office administrator to support daily operations, handle clerical tasks, aid communication, and provide logistical support.

This role ensures smooth workflows and maintains confidentiality and professionalism within a busy auto workshop. The successful candidate will assist customers with accident reports, claims, repairs, and liaise with suppliers and insurers.

Qualifications

• Relevant work experience in administrative/customer service or automotive industry is advantageous.
• Self-motivated, proactive and able to work independently.

Responsibilities

• Assist customers to file accident reports and explain the claim procedure.
• Assist customers to submit claims, follow up and liaise with the insurer regarding claims.
• Assist in manage claims / repair operation of the workshop.
• Source / obtain spare parts quotations for repairs.
• Coordinate with owner / surveyor for survey and finalize repairs.
• Liaise with customers for repair and vehicle collection.
• Fleet control customer vehicles during their claim time.
• Provide customer service to existing and new customers.
• All ad-hoc duties assigned by the supervisor.

Skills

Office administration

Customer service

Administrative tasks

Job description

An organized and detail-focused office administrator who ensures smooth office operations by handling clerical tasks, aiding communication, and offering logistical support. This position is essential for daily functions, promoting efficient interdepartmental workflow while upholding confidentiality and professionalism.

• Assist customers to file accident reports and explain the claim procedure.

• Assist customers to submit claims, follow up and liaise with insurance company regarding claims.

• Assist in manage claims / repair operation of the workshop.

• Assist to source / enquire spare parts quotation for all repairs.

• Assist in coordination with owner / surveyor for survey and finalize all repairs.

• Liaise with customers' vehicle for repair & collection.

• Fleet control customer vehicles during their claim time.

• Provide customer service to existing and new customer.

• All ad-hoc duties are assigned by the supervisor.
  

  Requirements

  • Relevant work experience & qualifications in administrative/ customer service / automotive industry would be advantage.

  • Self-motivated, proactive, and able to work independently.

  • Working Location: Sin Ming, Autocare (Ang Mo Kio)