Workplace Event Ambassador

JLL; Singapore; Sur place; SGD 50 000 - 72 000; Plein temps

Résumé du poste

JLL in Singapore seeks a Workplace Event Ambassador to be the first point of contact for daily event operations in client offices, coordinating with real estate, facilities, and security to manage end-to-end events, from setup to dismantling, including AV, catering, and access control.

You will partner with cross-functional teams across sites to deliver engaging employee experiences, handle space management, calendars, and communications while maintaining safety and budget adherence.

Qualifications

• 3+ years of experience in office coordination, hospitality, facilities, or workplace operations.
• Strong operational mindset with a genuine passion for building meaningful employee experiences.
• Proven ability to manage multiple projects and competing priorities with exceptional attention to detail.
• Excellent written and verbal communication skills across email and in-person interactions.
• Proficiency in Google Workspace (Docs, Sheets, Slides) and comfort using CMMS platform or help desk platforms.
• A proactive, positive, and solutions-oriented attitude - thrives in fast-paced, people-first environments.
• The role may include after-hours coverage when necessary.

Responsabilités

• Ownership for the overall workplace event experiences and be empowered to identify and resolve event operational issues end to end; escalated only for safety risks, major disruptions, or out-of-scope decisions.
• Manage employee event requests through client CMMS system or as advised by client stakeholders; respond to event requests and inquiries with efficiency.
• Coordinate and execute on-site and remote events: securing space, managing AV setup/takedown, greeting guests, liaising with catering/logistics; accountable for budget changes.
• Support and manage meeting rooms, all-hands spaces, and other bookable areas; troubleshoot calendar clashes.
• Maintain relationships with building management and operations teams: access control, cleaning schedules, maintenance visits, and facility needs.
• Communicate updates and announcements through client platforms or email to ensure clear visitor experience.
• Collaborate with FM, HX, and Workplace Security on initiatives, event rollouts, and employee programs.
• Conduct daily office walkthroughs to ensure a clean, safe, and well-stocked event environment.

Connaissances

Office coordination

Hospitality

Facilities management

Workplace operations

Communication

Project management

Outils

CMMS platform

Google Workspace

Description du poste

Job Description - Workplace Event Ambassador

About the Role:

The Workplace Event Ambassador, will manage the overall workplace event experience by being the first point-of-contact for daily event operations in the client offices, including collaboration with different department stakeholders in managing end-to-end event management – from setting up and dismantling of events, coordinate security clearance for VIPs and event communication management etc.

Job Description - Workplace Event Ambassador

About the Role:

The Workplace Event Ambassador, will manage the overall workplace event experience by being the first point-of-contact for daily event operations in the client offices, including collaboration with different department stakeholders in managing end-to-end event management – from setting up and dismantling of events, coordinate security clearance for VIPs and event communication management etc.

This role requires to have close partnership with client real estate leads, different client department stakeholders, soft and engineering team and site lead, contributing to larger workplace experience initiatives. While the role requires someone highly proactive and independent, the role will also be a key collaborator on strategic projects that enhance employee experience and operational excellence across the three Singapore sites.

Responsibilities:

• Ownership for the overall workplace event experiences and be empowered to identify and resolve event operational issues end to end; escalated only for safety risks, major disruptions, or out-of-scope decisions.
• Manage employee event requests through client CMMS system or as advised by client stakeholders. Respond to event request and inquiries with efficiency, coordinating with operations team as required.
• Coordinate and execute on-site and remote events: taking ownership and making real time decisions to secure space, managing AV setup and takedown, greeting guests, and liaise with catering or logistics teams. Accountable to the overall budget associate and only escalated when costs, scope, risk, or safety considerations materially change.
• Support and manage meeting rooms, all-hands spaces, and other bookable areas - helping troubleshoot calendar clashes and ensuring the environment is meeting-ready.
• Maintain a strong working relationship with building management and operations teams - coordinating access control, cleaning schedules, maintenance visits, and ongoing facility’s needs accordance with event requirement.
• Communicate updates and announcements through client’s platform or email, ensuring clarity around visitor experience and space usage during event operations.
• Work closely with the FM and HX teams on initiatives, event rollouts, employee programs, and special projects.
• Collaborate with the FM, HSE Team and Workplace Security during safety drills and evacuation exercises.
• Conduct daily office walkthroughs to ensure a clean, safe, and well-stocked event environment.

Requirements:

• 3+ years of experience in office coordination, hospitality, facilities, or workplace operations.
• A strong operational mindset with a genuine passion for building meaningful employee experiences.
• Proven ability to manage multiple projects and competing priorities with exceptional attention to detail.
• Excellent written and verbal communication skills across email and in-person interactions.
• Proficiency in Google Workspace (Docs, Sheets, Slides) and comfort using CMMS platform or help desk platforms.
• A proactive, positive, and solutions-oriented attitude - someone who thrives in fast-paced, people-first environments.
• Others: The role includes the need to potentially after-hours coverage when necessary.