WMS Transformation Lead

DHL Supply Chain; Singapore; On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking a Solution Enablement Manager to drive warehouse systems excellence, transformation, and continuous improvement across our operations. You will partner with Operations, IT, Engineering and cross-functional stakeholders to lead system implementations and champion best practices, delivering measurable value for our customers.

This role offers the opportunity to influence large-scale transformation initiatives across multiple sites, empower teams, and advance our

Qualifications

• Experience in Supply Chain, Logistics or Warehouse Operations.
• Experience leading system implementations or operational projects.
• Continuous Improvement experience (Lean, Six Sigma or similar is advantageous).
• Strong knowledge of Warehouse Management Systems.
• Strong stakeholder management and communication skills.
• Ability to influence cross-functional teams.
• Project management experience is highly desirable.
• Analytical mindset with excellent problem-solving skills.
• Comfortable supporting multiple sites and regional projects.

Responsibilities

• Lead WMS and operational systems implementation projects.
• Act as the subject matter expert for warehouse management systems.
• Support new customer implementations, testing and go-live activities.
• Develop and deliver user training and knowledge sharing.
• Coach and support site Super Users across multiple locations.
• Drive continuous improvement and process standardization.
• Analyse operational issues and recommend sustainable solutions.
• Collaborate with Operations, IT, Engineering and Project teams.
• Ensure governance, compliance and system best practices are maintained.
• Support business transformation and digitalisation initiatives.

Skills

WMS expertise

Stakeholder management

Cross-functional leadership

Lean Six Sigma

Project management

Analytical mindset

Training & coaching

Multi-site support

Job description

DHL Supply Chain is seeking a Solution Enablement Manager to drive warehouse systems excellence, transformation, and continuous improvement across our operations. You will partner with Operations, IT, Engineering and cross-functional stakeholders to lead system implementations and champion best practices, delivering measurable value for our customers.

This role offers the opportunity to influence large-scale transformation initiatives across multiple sites, empower teams, and advance our