Job Overview
We are seeking an experienced Wintel Engineer to support and enhance enterprise Workplace Management and Windows Infrastructure environments.
This role offers the opportunity to work across Windows Server administration, endpoint management, PC imaging, patch management, software deployment and cloud infrastructure (AWS/Azure).
You will play an important role in ensuring stable IT operations, improving infrastructure efficiency and implementing automation to streamline day-to-day processes.
Key Responsibilities
Windows Infrastructure & Workplace Management
- Manage and maintain Windows-based infrastructure, including Windows Server, Active Directory and Group Policy (GPO).
- Perform PC imaging, OS deployment, software installation, upgrades and configuration.
- Manage enterprise patch management and software distribution across desktop and server environments.
- Support and troubleshoot endpoint devices, desktop systems and server-related escalations.
- Administer and maintain Workplace Management tools such as Microsoft SCCM, HCL BigFix, Citrix VDI or similar platforms.
- Conduct testing and quality assurance for endpoint and infrastructure changes.
Cloud Infrastructure & Automation
- Support and maintain cloud infrastructure across AWS and/or Microsoft Azure environments.
- Configure and manage cloud services such as virtual machines, storage, databases, networking and access management.
- Implement infrastructure automation and Infrastructure-as-Code (IaC) using tools such as Terraform or CloudFormation.
- Troubleshoot cloud infrastructure, application and connectivity issues.
- Support cloud security, backup and disaster recovery practices.
- Work with development teams on cloud infrastructure deployment and improvements.
Operations & Process Improvement
- Identify opportunities to improve operational efficiency through scripting and automation.
- Maintain technical documentation, operational procedures and reports.
- Ensure smooth day-to-day infrastructure operations and compliance with established IT standards.
- Perform other duties as assigned.
Job Requirements
Essential Requirements
- Diploma from a local polytechnic in Computer Engineering, Information Systems, Electrical/Electronic Engineering or a related discipline. Degree holders are welcome.
- Minimum 5 years of relevant experience in Wintel / Windows Infrastructure and Workplace Management.
- Strong hands-on experience with Windows Server, Active Directory, PowerShell and Group Policy (GPO).
- Practical experience in PC Imaging, OS Deployment, Patch Management and Software Distribution.
- Experience with enterprise Workplace Management tools such as HCL BigFix, Microsoft SCCM, Citrix VDI, Nexthink or similar solutions.
- Good working knowledge of AWS and/or Microsoft Azure cloud infrastructure.
- Familiarity with scripting, automation and Infrastructure-as-Code (Terraform or CloudFormation).
- Good understanding of networking concepts, infrastructure security and troubleshooting.
- Mandarin-speaking ability is required to communicate effectively with relevant stakeholders.
- Good communication skills, problem-solving abilities and the ability to work independently.
Added Advantages
- Experience in both AWS and Azure environments.
- Knowledge of MSI technology, application packaging and Windows Installer troubleshooting.
- Experience with CI/CD pipelines and version control tools such as Git.
- Scripting experience in Python, Shell or other relevant languages.
- Relevant AWS or Microsoft Azure certifications.
Why Join This Opportunity?
- Work with enterprise-level Windows and Workplace Management infrastructure.
- Gain exposure to cloud technologies across AWS and Azure.
- Be involved in infrastructure automation and operational improvement initiatives.
- Opportunity to work with a broad range of enterprise IT technologies.