Wine & Retail Customer Service Advisor

Lecca Group Pte Ltd; Singapore; On-site; SGD 23,000 - 33,000; Full time

Job summary

Lecca Group Pte Ltd is seeking a full-time Retail Sales Assistant to deliver excellent customer service in-store. You will respond to inquiries, advise on wine products, process orders, and maintain stock and displays. Strong communication and computer skills are essential.

The role involves 5-day work weeks, cash handling via POS, and assisting customers with pricing and delivery information. Join us to contribute to a friendly retail environment with dynamic product recommendations.

Qualifications

• GCE 'N' Level with 1 year of relevant experience.
• Strong customer service knowledge.
• Proficient with common computer applications.
• Excellent verbal and written communication.
• Five-day work week.

Responsibilities

• Respond promptly to customer inquiries and resolve complaints online and via phone.
• Provide pricing, delivery information, and process orders, forms, and requests.
• Assist in maintaining back stock and setting up merchandise displays.
• Recommend wines and alcohol to customers.
• Use the POS system to checkout customers and handle returns.
• Adhoc duties as assigned.

Skills

Customer service

Communication

Problem solving

Merchandise knowledge

Cash handling/POS

Education

GCE 'N' Level

Tools

POS system

Job description

Lecca Group Pte Ltd is seeking a full-time Retail Sales Assistant to deliver excellent customer service in-store. You will respond to inquiries, advise on wine products, process orders, and maintain stock and displays. Strong communication and computer skills are essential.

The role involves 5-day work weeks, cash handling via POS, and assisting customers with pricing and delivery information. Join us to contribute to a friendly retail environment with dynamic product recommendations.