Windows Systems Engineer – ITIL & ISO Certified

NCS; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NCS in Singapore seeks a System Engineer to analyze infrastructure requirements and support Windows system design, installation, testing, and implementation. You will manage changes, respond to incidents, and help ensure ITIL, ISO20000, and ISO27001 practices are followed.

The ideal candidate has 2–3 years IT infrastructure experience, strong Windows Server skills, backup/recovery knowledge, ITIL familiarity, and good communication.

Qualifications

• 2–3 years of relevant IT infrastructure experience
• Strong knowledge of Windows Server administration
• Understanding of backup, restore, and disaster recovery practices
• Familiarity with ITIL processes and ISO20000/ISO27001 standards
• Degree or higher in Information Technology, Computer Science, or related discipline

Responsibilities

• Gather infrastructure requirements and perform analysis and design
• Plan, design, install, test, and implement Windows systems as specified
• Manage system changes through established change request process
• Respond to incidents, investigate, and provide timely resolutions
• Conduct root cause analysis and implement proactive measures
• Monitor performance and availability of systems and take corrective actions
• Monitor agreed service levels and document system configurations
• Plan and implement business continuity measures including backup and disaster recovery
• Provide technical advice on systems to customers and project teams
• Ensure ICT system management aligns with ITIL, ISO20000, and ISO27001 standards
• Support budget, resources, and schedules for system implementation activities
• Apply facility management standards for consistent system operations
• Evaluate business environment to support long-term strategy development
• Advise on technology adoption considering business and technical requirements

Skills

Windows Server administration

ITIL processes

Backup & DR

Analytical skills

Communication skills

Education

Bachelor's degree in Information Technology or Computer Science

Tools

ISO20000 & ISO27001 familiarity

Job description

NCS in Singapore seeks a System Engineer to analyze infrastructure requirements and support Windows system design, installation, testing, and implementation. You will manage changes, respond to incidents, and help ensure ITIL, ISO20000, and ISO27001 practices are followed.

The ideal candidate has 2–3 years IT infrastructure experience, strong Windows Server skills, backup/recovery knowledge, ITIL familiarity, and good communication.