[WFH] Translator - Mainland Market

Teleperformance Malaysia Sdn Bhd; Singapore; Remote; SGD 40,000 - 68,000; Full time

Benefits offered by this job

Remote work from home

Job summary

Teleperformance Malaysia Sdn Bhd seeks fluent Mandarin–English interpreters to provide accurate and professional interpretation between customers and relevant parties, preserving meaning, tone and context in every interaction. You will work remotely, delivering clear communication and maintaining high service standards.

You should be comfortable working independently from home, focus on confidentiality, adhere to procedures, and be willing to work permanent night shifts to support global

Responsibilities

• Provide accurate and professional Mandarin–English interpretation between customers and relevant parties
• Interpret conversations clearly while maintaining the original meaning, tone, and context
• Listen attentively and communicate information accurately in both Mandarin and English
• Handle sensitive or confidential information professionally
• Maintain a high standard of communication and service quality
• Follow all company procedures, policies, and performance requirements
• Ensure a professional and distraction-free environment while working from home

Job description

Provide accurate and professional Mandarin–English interpretation between customers and relevant parties. Interpret conversations clearly while maintaining the original meaning, tone, and context.

Key responsibilities

Provide accurate and professional Mandarin–English interpretation between customers and relevant parties

Interpret conversations clearly while maintaining the original meaning, tone, and context

Listen attentively and communicate information accurately in both Mandarin and English

Handle sensitive or confidential information professionally

Maintain a high standard of communication and service quality

Follow all company procedures, policies, and performance requirements

Ensure a professional and distraction-free environment while working from home

About you

Must be able to speak, read, and write Mandarin fluently

Strong communication and active listening skills

Excellent attention to detail and accuracy

Comfortable working independently in a remote environment

Must be willing and able to work permanent night shifts

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• How would you rate your Mandarin language skills?

Business Support Services 51-100 employees

Join the Global Team & Make a Difference ! (http://www.teleperformance.com)

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

We constantly invest in research and development to get a deeper understanding of customers' thoughts, behaviors and needs - for different countries, industries, channels and generations. We are experts in people interactions and it gives us the edge in delivering a superior customer experience in every contact.

For almost four decades, we have been helping our clients in 170 markets around the world strengthen their relationships with their customers.

We are a team of over 300,000 passionate people working in 400+ sites providing outstanding customer experience from 80 countries in 265 different languages and dialects.

As one of the world's larger private sector employers and clear global industry leader, our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world. We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth.

That is why we transform passion into excellence.

*We are looking for highly motivated & performance oriented individuals who wish to contribute and participate in the rapid growth of the company.

Join the Global Team & Make a Difference ! (http://www.teleperformance.com)

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

We constantly invest in research and development to get a deeper understanding of customers' thoughts, behaviors and needs - for different countries, industries, channels and generations. We are experts in people interactions and it gives us the edge in delivering a superior customer experience in every contact.

For almost four decades, we have been helping our clients in 170 markets around the world strengthen their relationships with their customers.

We are a team of over 300,000 passionate people working in 400+ sites providing outstanding customer experience from 80 countries in 265 different languages and dialects.

As one of the world's larger private sector employers and clear global industry leader, our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world. We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth.

That is why we transform passion into excellence.

*We are looking for highly motivated & performance oriented individuals who wish to contribute and participate in the rapid growth of the company.

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