West Area IT Engineer - Construction, Sophos & Network

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

TRUST RECRUIT PTE. LTD. in Singapore seeks an IT Support professional to provide day-to-day assistance for hardware, software, and network issues, ensuring minimal downtime.

You will troubleshoot desktops, laptops, printers, and network devices, assist with Active Directory, printer management, and liaise with vendors for purchases and warranty cases. You will help onboard/offboard employees from an IT perspective and document procedures.

Qualifications

• Diploma or Degree in Information Technology or related field.

Responsibilities

• Provide day-to-day technical support to employees for hardware, software, network, and general IT-related issues.
• Troubleshoot desktops, laptops, peripherals, and other office IT equipment.
• Perform basic network troubleshooting, including LAN, Wi‑Fi, IP addressing, connectivity, switches, and related network issues.
• Assist with the administration and troubleshooting of Sophos Firewall.
• Manage basic Active Directory functions.
• Install, configure, troubleshoot, and maintain office printers and network printers.
• Coordinate and liaise with external vendors for IT equipment purchases.
• Hardware replacement and repairs.
• Warranty and support cases.
• Quotations and procurement.
• Installation and maintenance services.
• Assist with the setup and deployment of new computers, laptops, printers, and other IT equipment.
• Maintain basic IT hardware and software inventory records.
• Assist with onboarding and offboarding of employees from an IT perspective.
• Escalate complex technical issues to senior IT staff or external vendors where necessary.
• Maintain basic documentation of IT systems, configurations, equipment, and troubleshooting procedures.
• Ensure IT equipment and systems are kept operational and properly maintained.

Skills

IT support

Hardware troubleshooting

Network troubleshooting

Active Directory

Printer management

Vendor liaison

Documentation

Education

Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field

Job description

TRUST RECRUIT PTE. LTD. in Singapore seeks an IT Support professional to provide day-to-day assistance for hardware, software, and network issues, ensuring minimal downtime.

You will troubleshoot desktops, laptops, printers, and network devices, assist with Active Directory, printer management, and liaise with vendors for purchases and warranty cases. You will help onboard/offboard employees from an IT perspective and document procedures.