Wellness Front Desk & Patient Concierge

JHL; Singapore; On-site; SGD 26,000 - 38,000; Full time

Benefits offered by this job

Bonuses

Career development

Paid time off

Inclusive culture

Job summary

JHL in Pasir Ris Mall is seeking a friendly Receptionist to join our wellness facility on a full-time basis. You will provide front-desk support and assist with administrative tasks to ensure the operation runs smoothly.

This role requires strong communication, good organisational skills, and a customer-focused mindset. Experience in healthcare or customer service is preferred, and proficiency with Microsoft Office is desirable.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organisational and multitasking abilities.
• Experience in a healthcare, wellness, or customer service environment.
• Proficient in using computer applications, such as Microsoft Office suite.
• A positive, team-oriented attitude and the ability to work collaboratively.

Responsibilities

• Greeting and welcoming patients and visitors in a friendly and professional manner.
• Answering and directing incoming phone calls to the appropriate departments or personnel.
• Scheduling and managing patient appointments, including confirming appointments and communicating any changes.
• Maintaining and organising medical records and patient files, both physical and electronic.
• Assisting with various administrative tasks, such as data entry, filing, and photocopying.
• Providing general customer service support to patients and addressing their queries or concerns.
• Ensuring the reception area is well-organised and presentable at all times.

Skills

Communication

Organisational skills

Healthcare experience

Team-oriented

Customer service

Tools

Microsoft Office

Job description

JHL in Pasir Ris Mall is seeking a friendly Receptionist to join our wellness facility on a full-time basis. You will provide front-desk support and assist with administrative tasks to ensure the operation runs smoothly.

This role requires strong communication, good organisational skills, and a customer-focused mindset. Experience in healthcare or customer service is preferred, and proficiency with Microsoft Office is desirable.