Wellness Customer Experience Executive

Morrow Health; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A wellness-focused company in Singapore is seeking a Customer Service Executive to provide exceptional service and manage customer interactions. The role includes handling feedback, maintaining merchandise inventory, and supporting daily operations. Ideal candidates should possess a diploma in a relevant field, have 1–3 years of customer-facing experience, and have strong communication skills. This is a chance to contribute to longevity medicine and work in a dynamic, inclusive environment.

Qualifications

• 1–3 years in customer-facing roles, preferably in hospitality, healthcare, or wellness.
• Ability to remain calm under pressure and resolve conflicts professionally.
• Experience in wellness-focused settings such as gyms or spas is a bonus.

Responsibilities

• Handle customer feedback and inquiries with professionalism.
• Manage inventory and ensure timely replenishment.
• Log and escalate service issues as per SOPs.

Skills

Strong communication skills

Customer-first mindset

Conflict resolution

Tech-savvy

Team player

Education

Diploma/Certificate in Hospitality, Business, Customer Service

Tools

CRM systems

Booking systems

Job description

A wellness-focused company in Singapore is seeking a Customer Service Executive to provide exceptional service and manage customer interactions. The role includes handling feedback, maintaining merchandise inventory, and supporting daily operations. Ideal candidates should possess a diploma in a relevant field, have 1–3 years of customer-facing experience, and have strong communication skills. This is a chance to contribute to longevity medicine and work in a dynamic, inclusive environment.