Wellness Centre Manager — Lead Operations & Therapy

mei yan e sheng pte. ltd.; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

mei yan e sheng pte. ltd. is seeking a responsible and hands-on Centre Manager to oversee the daily operations of our Massage & Wellness Centre in Singapore.

You will ensure smooth running of the outlet and deliver high-quality massage therapy services as part of regular duties. You will manage customer appointments, staff schedules and manpower, supervise and guide the team to maintain service standards and customer satisfaction, and handle enquiries professionally.

Qualifications

• Relevant massage therapy experience.
• Supervisory or managerial experience preferred.
• Good communication and customer service skills.
• Responsible, hands-on and able to work independently.
• Able to work shifts, weekends and public holidays when required.

Responsibilities

• Oversee daily centre operations and ensure smooth running of the outlet.
• Provide massage therapy services to customers as part of regular duties.
• Manage customer appointments, staff schedules and manpower arrangements.
• Supervise and guide staff to maintain good service standards and customer satisfaction.
• Attend to customer enquiries, requests and feedback professionally.
• Ensure the centre is clean, hygienic and well maintained at all times.
• Handle daily sales records, stock monitoring and general administrative duties.

Job description

mei yan e sheng pte. ltd. is seeking a responsible and hands-on Centre Manager to oversee the daily operations of our Massage & Wellness Centre in Singapore.

You will ensure smooth running of the outlet and deliver high-quality massage therapy services as part of regular duties. You will manage customer appointments, staff schedules and manpower, supervise and guide the team to maintain service standards and customer satisfaction, and handle enquiries professionally.