Web, Customer Relation (Intern)

InternSG; Singapore; On-site; SGD 13,000 - 20,000; Part time

Job summary

InternSG in Singapore is seeking an Intern, Customer Relations (Website) to support day-to-day operations by routing incoming work, preparing assignments, and ensuring timely delivery.

You will collaborate with team members, perform quality checks, troubleshoot issues, and maintain a positive, proactive attitude while adapting to changing priorities. This role offers exposure to client interactions and cross-functional teamwork within the company.

Qualifications

• Strong written and oral communications skills.
• Problem-solving ability and sound judgment.
• Self-motivated, with ability to work collaboratively as well as independently.
• Flexibility, patience, and positivity are important.

Responsibilities

• Accept incoming work from sales manager or client, and assigning to team members based on project processes and skill sets.
• Preparing work for team members to enhance communication, reduce errors, and improve efficiency.
• Monitoring and tracking assignments to ensure tasks are completed on time.
• Performing quality control of project work performed by team members, and ensuring that quality of work adheres to company standards.
• Interacting regularly with team members to review status of tasks and resolving issues
• Troubleshooting issues, resolving questions, and overseeing day-to-day activities of project team.
• Performing other duties as assigned.

Skills

Written & verbal communication

Problem-solving & judgment

Team collaboration & independence

Flexibility & positivity

Job description

What Will You Be Engaged In Day-To-Day?

• Accepting incoming work from sales manager or client, and assigning to team members based on project processes and skill sets.
• Preparing work for team members to enhance communication, reduce errors, and improve efficiency.
• Monitoring and tracking assignments to ensure tasks are completed on time.
• Performing quality control of project work performed by team members, and ensuring that quality of work adheres to company standards.
• Interacting regularly with team members to review status of tasks and resolving issues
• Troubleshooting issues, resolving questions, and overseeing day-to-day activities of project team.
• Performing other duties as assigned.

What we're looking for in our Intern, Customer Relations (Website):

• Strong written and oral communications skills.
• Problem-solving ability and sound judgment.
• Self-motivated, with ability to work collaboratively as well as independently.
• Flexibility, patience, and positivity are important.