Wealth Management Automation & Transformation Associate

JPMorgan Chase & Co.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Operational Transformation and Strategy Associate in Wealth Management Operations to drive intelligent automation initiatives that boost efficiency, capacity and client experience. You will partner with cross-functional teams to design scalable solutions and deliver end-to-end implementation.

The role involves coaching on AI/ML and responsible automation, with a focus on governance and controls to ensure sustainable improvements across private banking processes.

Qualifications

• Bachelor's degree or equivalent required.
• 5+ years of relevant experience in intelligent automation or transformation.
• Proven end-to-end delivery including requirements, design, build, testing, and stabilization.
• Strong engineering practices and ability to document solutions.
• Familiarity with AI/ML concepts and responsible application.

Responsibilities

• Conduct opportunity assessments and requirements deep dives independently, including process mapping, data analysis, solution design, prototyping, build, testing support, deployment readiness, and post-release stabilization/continuous improvement.
• Design and develop workflow automation solutions using approved intelligent automation tools, natural-language-assisted development approaches and data analytics, ensuring scalability, resiliency, maintainability, and appropriate controls.
• Collaborate and partner across business functions and teams including Operations, Business, Product, Technology, Controls, and Governance, to align scope, timelines, risks, dependencies, and delivery expectations.
• Ensure solutions adhere to firm standards, change management expectations, and intelligent automation governance requirements.
• Coach and support team members on emerging skills, AI/ML skills, automation best practices, reusable patterns, and tooling; contribute to and/or deliver enablement and training materials for workflow automation.

Skills

Intelligent automation

Requirements deep-dives

Solution design/architecture

Data analysis

Automation tooling

AI/ML concepts

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

GitHub Copilot

Python

SQL

API integration

Job description

JPMorgan Chase & Co. is seeking an Operational Transformation and Strategy Associate in Wealth Management Operations to drive intelligent automation initiatives that boost efficiency, capacity and client experience. You will partner with cross-functional teams to design scalable solutions and deliver end-to-end implementation.

The role involves coaching on AI/ML and responsible automation, with a focus on governance and controls to ensure sustainable improvements across private banking processes.