WE’RE HIRING – PATIENT SERVICE ASSOCIATE (PSA)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking Patient Service Associates to join clinical and hospital environments. The role involves welcoming patients, processing registrations, managing appointments, and handling payments while maintaining a high standard of service.

Working days are 5 days per week with shift-based hours in a healthcare setting. Prior healthcare or customer service experience is an advantage, and the salary is competitive based on experience.

Qualifications

• Strong communication and interpersonal abilities.
• Customer-oriented with a friendly disposition.
• Able to interact professionally in a clinical setting.
• Prior healthcare, clinic, hospital, or customer service experience is a plus.

Responsibilities

• Attend to patients and visitors at the front counter.
• Handle patient registration, appointments, and enquiries.
• Assist with admissions, discharges, and other administrative processes.
• Manage appointment scheduling and patient records.
• Handle cashiering and payment-related duties.
• Provide general administrative and operational support.
• Liaise with patients, caregivers, and healthcare professionals.
• Ensure a smooth and positive patient experience.

Skills

Communication skills

Interpersonal skills

Customer service

Professional demeanor

Job description

Looking to build your career in the healthcare industry? We’re hiring Patient Service Associates to join clinical and hospital environments!

Working Days: 5 days/week
Working Hours: Shift-based
Salary: Competitive, depending on experience

Job Responsibilities

• Attend to patients and visitors at the front counter
• Handle patient registration, appointments, and enquiries
• Assist with admissions, discharges, and other administrative processes
• Manage appointment scheduling and patient records
• Handle cashiering and payment-related duties
• Provide general administrative and operational support
• Liaise with patients, caregivers, and healthcare professionals
• Ensure a smooth and positive patient experience

Requirements

• Good communication and interpersonal skills
• Friendly, patient, and service-oriented
• Comfortable working in a clinical or hospital environment
• Able to interact professionally with patients and healthcare staff
• Prior healthcare, clinic, hospital, or customer service experience is an advantage

If you enjoy working with people and want to be part of the healthcare sector, this could be the opportunity for you!