Warehouse Operations & Inventory Specialist

UPS Supply Chain Solutions; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

UPS Supply Chain Solutions in Singapore is seeking a detail‑oriented logistics professional to manage customer satisfaction, prepare periodic billings, and monitor inventory movements in the WMS. You will act as Product SME for customers, assist cross‑department projects, conduct stock checks, create and test SOPs, and coordinate daily with Operations and Warehousing.

Strong English communication, MS Office proficiency, and good technical writing are essential to deliver high‑quality service and

Qualifications

• Experience with Transportation or Warehouse Management Systems (TMS/WMS).
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong written and spoken English communication.
• Customer-focused with excellent service orientation.
• Good technical writing abilities for SOPs and documentation.

Responsibilities

• Manage and maintain the pulse of customer satisfaction.
• Prepare customer periodic billings.
• Manage inventory movement in the WMS. Perform Stock-In and Goods Issue activity in the WMS.
• Product SME. Assist with identifying and troubleshooting of the customer’s products.
• Assist with cross-departmental projects when necessary.
• Conduct inventory quality checks- documentation, physical inventory.
• Create, maintain and test operational SOPs.
• Monitoring stock status - i.e. dry-ice, carton boxes, packing tools & materials.
• Coordinate daily with Operations and Warehousing and communicate daily manpower and transport requirements.
• Team player with a positive attitude.

Skills

TMS/WMS experience

MS Office

English communication

Customer service

Technical writing

Tools

C1 WMS

Job description

UPS Supply Chain Solutions in Singapore is seeking a detail‑oriented logistics professional to manage customer satisfaction, prepare periodic billings, and monitor inventory movements in the WMS. You will act as Product SME for customers, assist cross‑department projects, conduct stock checks, create and test SOPs, and coordinate daily with Operations and Warehousing.

Strong English communication, MS Office proficiency, and good technical writing are essential to deliver high‑quality service and