Warehouse Manager/Supervisor

IEWC Asia Pacific Pte Ltd; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

IEWC Asia Pacific Pte Ltd is seeking a Warehouse Manager/Supervisor in Singapore to lead a high-performance distribution center focused on safety, continuous improvement, and operational excellence.

You will collaborate across Sales, Supply Chain, Operations, Quality, and Continuous Improvement to set strategy, optimize processes, and deliver on cost and service targets while developing a capable, compliant team.

Qualifications

• 2+ years of post high school education and 3+ years of related experience; CPI/lean experience is advantageous.
• Valid driver’s license is required.
• Strong problem-solving and data interpretation abilities.
• Proficient in Windows and standard business applications.

Responsibilities

• Provide strategic leadership for a fast-moving distribution centre to enable growth and profitability.
• Collaborate with Sales, Supply Chain, Operations, Quality and Continuous Improvement teams to set strategy.
• Ensure optimal utilization of equipment, materials, and labor.
• Plan production activities and priorities aligned with cost and service goals.
• Develop and implement methods to reduce costs and improve quality.
• Lead root cause analysis and drive corrective actions to prevent recurrences.
• Maintain ISO and quality standards compliance and drive continuous improvement.
• Build and develop high-performance teams with clear expectations and goals.
• Oversee safety practices and secure work environment; ensure regulatory compliance.

Skills

Leadership

Continuous improvement

Safety compliance

Cross-functional collaboration

Education

Post-secondary education

Tools

Driver's license

Job description

About the role

The Warehouse Manager/Supervisor is responsible for creating a high-performing culture focused on continuous improvement, safety, and operational excellence at our Singapore facility. This role aims to exceed both internal and external customer expectations by developing and maintaining efficient, productive processes. Effective cross-functional collaboration is crucial for leading the team toward achieving company goals. Strategic thinking and tactical agility are essential skills for success in this position.

Key responsibilities

• Provides strategic leadership and direction for a fast-moving, customer-focused distribution center to enable growth and profitability
• Works as a member of a cross-functional team including Sales, Supply Chain, Operations, Quality, and Continuous Improvement professionals to set strategy and optimize operational processes
• Assures optimum utilization of equipment, raw materials and labor
• Plans and directs production activities and establishes production priorities for products in keeping with effective operations, cost factors, and customer service
• Develops and implements operating methods and procedures designed to eliminate problems and improve quality
• Solves problems related to production and operations to minimize costs and delay
• Analyze cost savings or cost reduction opportunities and implement, as appropriate
• Ensure that all employees follow best operations and safety practices daily by maintaining a safe and secure work environment
• Ensures that employees and production practices are in compliance with ISO standards and other Quality Standards
• Builds High Performance teams by recruiting, training, and developing subordinates as well as setting expectations and goals that align with IEWC's Strategic Plan and Operations' strategy
• Communicates with other key leaders to ensure proper material and product handling, maintenance, accounting, and inventory control activities and procedures
• Ensures that managers and their supervisors are trained properly and have established developmental plans for all direct and indirect reports. Conducts annual performance assessments for direct reports
• Builds High Performance teams by recruiting, training, and developing subordinates as well as setting expectations and goals that align with IEWC's Strategic Plan and Operations' strategy
• Maintains disciplinary procedures in accordance with IEWC policy
• Conducts Root Cause Analysis and issues corrective actions to prevent the reoccurrence of issues affecting manufacturing performance
• Fosters Innovation and Continuous Improvement by leading and driving the continuous improvement activities within manufacturing
• Participates in the development of the annual financial and operating plans
• Operates and performs within the parameters of the financial and operating plans and analyzes and explains variances to it.
• Ensure the completion and maintenance of all required paperwork, records and documentation

Supplies, Equipment and Plant

• Ensure that adequate supplies, materials and parts are on hand to keep the Distribution Center operating smoothly.
• Ensures the performance of minor maintenance, repairs, and calibration of Distribution Center equipment and machinery
• Notify the Vice President - Operations of major problems with regard to equipment, machinery, buildings and grounds.
• Re-calibrate Distribution Center equipment, as needed.

Quality Assurance

• Maintain compliance with our Quality Management Systems
• Understand and ensure Company compliance with UL and C S A product requirements.

Customer Service

• Work with all Company departments to ensure customer satisfaction and new opportunities for business and product growth.

Human Resources

• Establish an environment where all Distribution Center employees are treated fairly, with dignity and respect, where they feel empowered to perform and grow, and where they are motivated to work as a team to help fulfill the Distribution Center’s and the Company’s Operating Plan.
• In consultation with Human Resources, complete the establishment of job descriptions, hiring, training and development, goal setting and evaluation, compensation and rewards, promotions, discipline and termination of all Distribution Center employees.
• In consultation with Human Resources, resolve conflicts and address complaints that arise among Distribution Center employees.
• Ensure the creation and completion of direct reports EPP, this includes DC Shift Managers, Supervisors, Leads, Trainers, and DC Operators.

TECHNICAL SKILLS

• Education and/or Experience: 2+ years of post high school education and 3+ years of progressively responsible related experience; or a combination of education and experience. Experience with continuous improvement or lead manufacturing with be highly advantageous.
• Certificates, Licenses, and/or Registrations: A valid driver’s license.
• Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical and business information and deal with several abstract and concrete variables.
• Computer Applications Skills: Ability to work in a Windows environment, to work with your department’s business applications and with standard current computer applications.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Movement: Frequently required to use hands to finger, handle or feel. Regularly required to sit and talk or hear. Occasionally required to stand and walk. Occasionally required to reach above shoulders, stoop, kneel or crouch. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Occasionally required to lift and/or move up to 25 pounds.
• Work Environment: Occasionally is exposed to a warehouse or manufacturing environment and outside weather conditions. Occasionally is exposed to fumes and airborne particles. Occasionally is exposed to a noise level in the moderate to high range. Occasionally is exposed to risk of electrical shock.
• Travel: Occasionally required to perform work related travel.

The above statements reflect the general framework of the position and are not to be construed as a detailed statement of all the requirements that may be inherent in the position. Details may be added or subtracted from time to time. As needed, the manager will review this position description with the employee and determine appropriate modifications.