Warehouse Assistant

MINYO INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

Ha Li Fa Pte Ltd is seeking a hands-on supervisor to oversee a busy food stall in Singapore. You will ensure excellent service, maintain cleanliness, train staff, and manage opening and closing procedures.

This role requires strong communication, a service mindset, and the ability to think quickly in a fast-paced environment. Night shifts and public holidays may be required.

Qualifications

• Experience in a supervisory role managing food stall operations.
• Strong communication and interpersonal skills are essential.
• Service-oriented mindset with excellent customer service attitude.

Responsibilities

• Communicate confidently with customers, colleagues, and other departments to ensure smooth operations.
• Inspect and maintain overall cleanliness of the outlet to meet company standards.
• Train staff on operational procedures and customer service to enhance team performance.
• Adhere to company policies and procedures daily in operations.
• Manage customer complaints and feedback promptly to resolve issues and improve service quality.
• Oversee opening and closing processes to ensure tasks are completed accurately and efficiently.
• Adapt quickly and make decisions under pressure in a fast-paced food stall environment.
• Collaborate effectively as a team to achieve operational goals with energy and professionalism.
• Work night shifts and on public holidays as required to support business needs.

Skills

Supervisory experience

Communication skills

Customer service

Job description

Company Overview

Ha Li Fa Pte Ltd, established in 1993, markets its "BoBo" brand locally and internationally. It delivers high-quality products through a strong logistics network and production process, focusing on great taste, strong customer relationships, and memorable consumer moments.

Job Summary

You will supervise food stall operations, ensuring excellent customer service, outlet cleanliness, and smooth opening and closing processes while training staff and handling customer feedback effectively.

Responsibilities

• Communicate confidently with customers, colleagues, and other departments to ensure smooth operations and positive interactions
• Inspect and maintain overall cleanliness of the outlet to meet company standards
• Train staff on operational procedures and customer service to enhance team performance
• Adhere to company policies and procedures consistently in daily operations
• Manage customer complaints and feedback promptly to resolve issues and improve service quality
• Oversee opening and closing processes to ensure all tasks are completed accurately and efficiently
• Adapt quickly and make decisions under pressure in a fast-paced food stall environment
• Collaborate effectively as a team player to achieve operational goals with professionalism and energy
• Work night shifts and on public holidays as required to support business needs

Required competencies and certifications

• Experience in a supervisory role managing food stall operations

Preferred competencies and qualifications

• Strong communication and interpersonal skills to engage customers and team members
• Service-oriented mindset with excellent customer service attitude
• Ability to learn quickly and think on one's feet to handle dynamic situations

Other Information

Night shift and public holiday work required