WAITER/WAITRESS

SIN SIAN YUEN PTE LTD; Singapore; On-site; SGD 1,800 - 3,200; Full time

Job summary

SIN SIAN YUEN PTE LTD is seeking a front-of-house professional to deliver meals from kitchen to tables, ensuring orders match tickets and modifiers. You will compute charges and process payments, while maintaining service standards and guest satisfaction.

Role requires attentiveness to hygiene, safety policies, and the ability to work across platforms to assist guests and support team operations.

Qualifications

• Experience in food and beverage service or similar front-of-house role.
• Ability to handle payments and compute charges accurately.
• Knowledge of hygiene and safety policies in F&B settings.

Responsibilities

• Deliver dishes to tables accurately matching tickets and modifiers.
• Compute bills for food and beverages using the register or POS.
• Maintain cleanliness and organization of service areas and dining environment.
• Interact with guests to provide quality service and handle requests.
• Follow safety and hygiene policies and procedures.

Skills

Customer service

Cash handling

Order accuracy

Food safety

Multitasking

Tools

Cash register/POS

Tablet apps

Job description

The Server is responsible for carrying large trays with food from the kitchen to any table in the restaurant. He/She ensures all dishes match the ticket including modifiers and special requests. He/She delivers the correct food to the correct table number. He/She computes food or beverage service bills and verifies completeness of customer orders. He/She examines food on the tray enroute from kitchen or beverages enroute from service bar. He/She then compares the items with the listing on customer order to verify completeness and accuracy of the order. He/She operates machines similar to the cash register to compute charges.

• Apply quality systems.
• Contribute to customer service over various platforms.
• Cultivate productivity and innovative mindset.
• Demonstrate the service vision.
• Follow food and beverage safety and hygiene policies and procedures.
• Implement operations for service excellence.
• Interact with and serve f&b guests.
• Maintain food and beverage service environment.
• Maintain quality control procedures.
• Prepare for service.
• Project a positive and professional image.
• Provide go-the-extra-mile service.
• Provide safety and security for guests.
• Respond to service challenges.
• Solve problems and make decisions at operations level.
• Use essential features of a computer.
• Use primary functions and applications of a tablet.
• Work in a diverse service environment.