VP, Health Client Management — Growth & Broker Relationships

HSBC Holdings plc; Singapore; Hybrid; SGD 180,000 - 300,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

HSBC Life (Singapore) Pte. Ltd. is seeking a high-calibre Vice President, Client Management to lead the health portfolio with emphasis on profitable growth and broker relationships. Hybrid work arrangement and a dynamic, regulated environment are part of the role.

You will drive underwriting excellence, manage international broker relations, and mentor junior underwriters while delivering timely quotations and client service. This is a senior leadership position within HSBC Life in Singapore.

Qualifications

• Relevant experience in health space and managing brokers.
• University degree with HI, M5 or M9 insurance papers.
• Underwriting, Key Account Manager and intermediary relationship management.
• Meticulous, organised and able to work in a fast-paced environment.
• Superior analytical, communication, interpersonal skills and business acumen.

Responsibilities

• Be responsible for profitable growth in the health portfolio in line with targets.
• Underwrite business cases in accordance with underwriting guidelines for profitability.
• Identify and mitigate insurance risk; comply with guidelines; maintain audit-ready docs.
• Prepare new business and renewal quotations within turnaround times; respond promptly.
• Develop and refine processes, service levels, underwriting guidelines and policy wording; deliver reporting.
• Coach and mentor 1 or 2 junior underwriters.
• Manage relationships with key international brokers to grow client portfolio.
• Develop and execute strategies to grow profitable health business and portfolio.

Skills

Health insurance experience

Broker management

Underwriting skills

Key Account Manager

Customer relationship management

Analytical skills

Communication skills

Interpersonal skills

Business acumen

Education

University degree with relevant insurance papers (HI, M5, M9)

Job description

HSBC Life (Singapore) Pte. Ltd. is seeking a high-calibre Vice President, Client Management to lead the health portfolio with emphasis on profitable growth and broker relationships. Hybrid work arrangement and a dynamic, regulated environment are part of the role.

You will drive underwriting excellence, manage international broker relations, and mentor junior underwriters while delivering timely quotations and client service. This is a senior leadership position within HSBC Life in Singapore.