VIP IT Support Engineer – Onsite SG, Remote UK

Hamilton Barnes; Singapore; On-site; SGD 55,000 - 82,000; Full time

Job summary

Hamilton Barnes is seeking an IT Support Engineer for a Hedge Fund office in Singapore. The role is hands-on and onsite, with additional remote support to UK users. You will own end-user support while contributing to broader infrastructure projects and automation initiatives.

Ideal candidates will have strong VIP support skills, knowledge of Microsoft 365 and Windows 11, and experience with Entra ID/Azure AD, DNS, DHCP, Group Policy, and VPNs. Financial services exposure is a plus.

Qualifications

• Face-to-face and VIP support experience.

Responsibilities

• Providing face-to-face IT support for the Singapore office.
• Supporting VIP and senior stakeholders.
• Delivering remote support to users in the UK.
• Troubleshooting Windows 11, Microsoft 365, Outlook, Teams, Zoom and Webex.
• Working across Entra ID / Azure AD, DNS, DHCP, Group Policy and Exchange.
• Supporting MDM, macOS, iOS and Azure Virtual Desktop.
• Getting involved in infrastructure issues, projects and improvements.
• Using PowerShell to automate tasks and improve workflows.
• Supporting AV, meeting rooms and general office technology.
• Participating in an on-call rota when required.

Skills

VIP support

Microsoft 365

Windows 11

PowerShell

Automation

Entra ID / Azure AD

DNS

DHCP

Group Policy

VPNs

Tools

Entra ID / Azure AD

Azure Virtual Desktop

Exchange

PowerShell

Job description

Hamilton Barnes is seeking an IT Support Engineer for a Hedge Fund office in Singapore. The role is hands-on and onsite, with additional remote support to UK users. You will own end-user support while contributing to broader infrastructure projects and automation initiatives.

Ideal candidates will have strong VIP support skills, knowledge of Microsoft 365 and Windows 11, and experience with Entra ID/Azure AD, DNS, DHCP, Group Policy, and VPNs. Financial services exposure is a plus.