VIP Butler & Guest Experience Concierge

ST. REGIS HOTEL SINGAPORE; Singapore; On-site; SGD 28,000 - 44,000; Full time

Job summary

ST. REGIS HOTEL SINGAPORE is seeking a Front Office professional to ensure seamless VIP guest experiences.

The role involves coordinating VIP arrivals, greeting guests at check-in, and escorting them to their suites, while linking with reservations and other teams to fulfill requests. Responsibilities include delivering items to suites, coordinating with Guest Services and Engineering for special guest needs, and managing laundry and room inventories with precision.

Qualifications

• Minimum 1-year of working experience in Front Office.

Responsibilities

• Coordinate with the front desk to arrange for VIP arrivals include room preparations, meeting guests at check-in, and escorting guests to their rooms.
• Deliver food, beverages, and other requested items to guests in suites. Address any guest needs noted on the reservation by the reservations, sales, or other teams.
• Coordinate with guest Services and Engineering to meet special guests needs.
• Coordinate laundry Services for guests as requested, coordinating pick-up and delivery of items as needed.
• Complete room inventories and keep inventories appropriately provisioned, as appropriate.

Job description

ST. REGIS HOTEL SINGAPORE is seeking a Front Office professional to ensure seamless VIP guest experiences.

The role involves coordinating VIP arrivals, greeting guests at check-in, and escorting them to their suites, while linking with reservations and other teams to fulfill requests. Responsibilities include delivering items to suites, coordinating with Guest Services and Engineering for special guest needs, and managing laundry and room inventories with precision.