Video Safety Operations Data Analyst

TikTok; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

TikTok is seeking a Business Data Analyst (Video Safety Operations) in Trust & Safety to architect metrics, dashboards, and data-driven insights that elevate operations performance. You will analyze complex data, define attribution frameworks, and enable strategic decisions across cross-functional teams.

Join a team that builds automated data solutions to sustain a safer video ecosystem, deliver actionable business intelligence, and support ongoing performance improvements through weekly and

Qualifications

• Bachelor’s degree in Math, Statistics, Computer Science, Information Systems, or related fields.
• 3+ years of experience in data analysis, business insights enablement, or business intelligence.
• Proficiency in Data Visualization (Tableau/Power BI), SQL, Excel, and Statistics.
• Strong ability to independently complete data analyses and deliver actionable, well-reasoned insights.
• Experience in metric system setup, attribution analysis, and target-setting methodologies; ability to manage multiple tasks effectively.

Responsibilities

• Architect and maintain core metrics, scorecards, and interactive dashboards
• Drive performance through granular targets, root-cause analysis, and automated reporting
• Empower decisions with ad hoc insights, strategic guidance, and actionable business intelligence
• Design, update, and implement moderation performance data metrics & attribution frameworks
• Monitor target completion rates, navigate root causes, and coordinate XFN solutions for performance driving
• Develop and maintain strategic data dashboards and automation solutions
• Conduct topic deep-dive analysis to enable cross-functional decision making
• Gather, analyze, and report information related to current support processes contributing to continuous improvement
• Create customized data analysis tools, applications, and data manipulation utilities for the team
• Provide summary reports on various processes, assist in the development of key business suggestions and contribute to weekly/monthly/quarterly business reviews

Skills

Tableau

Power BI

SQL

Excel

Statistics

Data Analysis

Data Visualization

Python

Education

Bachelor’s degree in Math/Statistics/CS/IS

Tools

Python

Job description

TikTok is seeking a Business Data Analyst (Video Safety Operations) in Trust & Safety to architect metrics, dashboards, and data-driven insights that elevate operations performance. You will analyze complex data, define attribution frameworks, and enable strategic decisions across cross-functional teams.

Join a team that builds automated data solutions to sustain a safer video ecosystem, deliver actionable business intelligence, and support ongoing performance improvements through weekly and