Vendor Analytics & Operations Lead

TikTok

Singapore

On-site

SGD 90,000 - 130,000

Full time

7 days ago

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Job summary

TikTok in Singapore is hiring for a Business Analytics & Vendor Management role within the ADSO team. You will analyze operational metrics, vendor performance, and drive data‑driven improvements across safety and non‑safety services.

You will build scalable dashboards, establish a governance framework for KPIs, and translate insights into concrete actions for stakeholders. This role interacts with local and international partners and offers opportunities to influence operational efficiency and

Qualifications

Bachelor's degree or higher required.
3+ years in business analytics, BI, statistics, vendor management, or related field.
Proficient in SQL, Python, BI tools, and advanced Excel for data analysis and reporting.
Ability to translate analyses into practical recommendations for vendor performance.
Experience in vendor management and reporting to stakeholders.

Responsibilities

Analyze operational metrics and vendor performance to identify bottlenecks.
Translate findings into vendor management optimizations and initiatives.
Collaborate with tech teams, vendors, and stakeholders on data infra and dashboards.
Define and maintain governance for metrics, KPIs, and reporting processes.
Ensure data accuracy and governance across operational and performance data.
Build partnerships with Lines of Business and vendors to align priorities.