VICTIM CARE CADRE PROGRAMME (VCCP) MANAGER - Irrawaddy

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 43,000 - 54,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a VCCP Manager to develop and implement the CARE framework for Victim Care Officers, supporting SPF in victim care work and coordinating VCCP activities.

The role involves recruiting, training, event organization, and ongoing reviews to enhance VCCP initiatives, with collaboration across PPSD and SPF teams in Singapore.

Qualifications

• Degree in Psychology or related discipline is required.
• Experience in psychology, counselling, social work or related behavioural sciences is advantageous.
• Strong interpersonal and written/verbal communication skills.
• Ability to work independently and as part of a team.
• Experience in volunteer management, programme management, recruitment, training or community engagement is advantageous.
• Knowledge of psychological first aid or victim care practices would be advantageous.
• Familiarity with the Home Team context would be advantageous.
• Experience as a Victim Care Officer with the VCCP would be advantageous.

Responsibilities

• Develop and implement the CARE framework for VCOs.
• Facilitate the VCO activation process.
• Manage the VCO recruitment process.
• Conduct VCO panel interviews.
• Onboard new VCOs.
• Organise cohesion and appreciation events for VCOs.
• Develop and refine volunteer management framework.
• Involve in psychological first aid efforts.
• Facilitate morale management efforts.
• Review and enhance VCCP initiatives.
• Work with unit management to provide professional consultation.
• Support in force-wide victim care efforts and core PPSD functions.

Skills

Interpersonal skills

Communication skills

Teamwork

Independent work

Volunteer management

Program management

Recruitment

Training

Community engagement

Psychology knowledge

Education

Relevant degree in Psychology or related discipline

Job description

Closing Date : 22 Sep (12noon)

Position : VICTIM CARE CADRE PROGRAMME (VCCP) MANAGER

Contract, 1 year

Monthly Salary: $3,880 - $4,816

Working Hours:

Mondays to Thursdays: 8.30 am to 6.00 pm
Fridays: 8.30 am to 5.30 pm
Saturdays: Day Off
Lunch: 1 hour

ABOUT THE ROLE

The Victim Care Cadre Programme (VCCP) Manager will be part of the Crime Psychology Division in the Police Psychological Services Department (PPSD), Singapore Police Force (SPF). The VCCP Manager is primarily tasked to develop and implement the CARE framework to support Victim Care Officers (members of public volunteers within VCCP) as they serve alongside SPF in working with victims of crime. The VCCP manager would secondarily oversee and manage the victim care services activation, train and select suitable candidates to be part of the VCCP, organise events and activities for the VCCP members, and conduct reviews and enhancement of the VCCP periodically. The VCCP Manager will also be supporting in force-wide victim care related efforts and involved in other core PPSD functions.

ROLES AND RESPONSIBILITIES

• 1. Develop and implement the CARE framework for VCOs
• 2. Facilitates the VCO activation process
• 3. Manages the VCO recruitment process
• 4. Conducts VCO panel interviews
• 5. Conducts onboarding of new VCOs
• 6. Organises cohesion and appreciation events for VCOs
• 7. Develops and refines volunteer management framework
• 8. Involves in psychological first aid efforts
• 9. Facilitates morale management efforts
• 10. Conducts review and enhancement of VCCP initiatives
• 11. Works with unit management to provide professional consultation
• 12. Supports in force-wide victim care related efforts and other core PPSD functions

COMPETENCIES, SKILLS AND KNOWLEDGE

• Relevant degree in Psychology or a related discipline.
• Experience in psychology, counselling, social work or related behavioural sciences would be advantageous.
• Good interpersonal and communication skills.
• Strong written and verbal communication skills.
• Ability to work independently and effectively as part of a team.
• Experience in volunteer management, programme management, recruitment, training or community engagement would be advantageous.
• Experience in supporting individuals who may require emotional or psychological support would be advantageous.
• Knowledge of psychological first aid or relevant victim care practices would be advantageous.
• Familiarity with the Home Team context would be advantageous.
• Experience in victim care, including experience as a Victim Care Officer (VCO) with the VCCP, would be advantageous.

EA License No: 96C4864 Reg. No.: R1106922 Goh Khar Keow