Venue Operations Supervisor - Guest Experience & Inventory

TIMEZONE SINGAPORE PTE LTD; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

TIMEZONE SINGAPORE PTE LTD is seeking a Venue Supervisor to oversee daily operations, lead the team, and ensure guest satisfaction at our Singapore location. You will manage schedules, monitor inventory and manpower, and support management to achieve operational goals.

The role requires strong leadership, excellent guest service, and the ability to work in a fast-paced environment with high multi-tasking. Flexibility for varied shifts including evenings and weekends is essential.

Qualifications

• Minimum 3 years in retail, with ≥2 years in a supervisory role.
• Strong leadership to train and counsel staff.
• Excellent guest service and interpersonal skills.

Responsibilities

• Ensure all reports (purchase, inventory, sales) are accurate and submitted timely.
• Monitor venue inventory levels to ensure adequate supplies.
• Monitor venue manpower to ensure adequate staffing.
• Plan and prepare work schedules and assignments of team members.
• Provide support to Management on operational goals for the venue.
• Ensure compliance with local regulations and company policies.
• Perform minor repairs and troubleshooting on games without a technician.
• Execute opening or closing duties.

Skills

Leadership

Guest service

Communication

Multi-tasking

Adaptability

Job description

TIMEZONE SINGAPORE PTE LTD is seeking a Venue Supervisor to oversee daily operations, lead the team, and ensure guest satisfaction at our Singapore location. You will manage schedules, monitor inventory and manpower, and support management to achieve operational goals.

The role requires strong leadership, excellent guest service, and the ability to work in a fast-paced environment with high multi-tasking. Flexibility for varied shifts including evenings and weekends is essential.