Valet Cashier

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Marina Bay Sands invites applications for the Valet Cashier role at our iconic integrated resort in Singapore. You will manage valet and self-park charges, process transactions via POS, and ensure accurate paperwork for revenue audits.

You will provide service aligned with our audit standards, answer guest queries, and support the team to hit departmental KPIs. The position requires fluency in English and the ability to work outdoors in humid conditions, with varied shifts.

Qualifications

• No formal education required.
• Experience in customer service or hospitality is an advantage.
• Knowledge of POS (Point of Sales) is an advantage.
• Able to stand long hours and work outdoors in humid conditions.
• Able to work varied shifts, including mornings, afternoons, nights and public holidays.
• Service and guest oriented with a pleasant, polite attitude.

Responsibilities

• Manage the Hotel and Casino Valet Cashier Counters.
• Handle and process valet and self-park related charges and transactions using POS.
• Submit accurate cashier-related paperwork for revenue audit purposes.
• Provide service according to departmental audit standards and help achieve KPIs.
• Provide information on valet/self-park and guest queries.
• Understand and execute departmental gameplans.
• Maintain equipment and ensure supplies for duties.
• Monitor and report anomalies to Valet Captains for action.
• Learn and support the team with other duties as required.
• Assist with assignments tasked by Valet Captains.

Skills

Customer service

English communication

Teamwork

Resilience under pressure

Positive attitude

Education

No formal education required

Tools

POS system

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Manage the Hotel and Casino Valet Cashier Counters
• Handle and process valet and self-park related charges and transactions accurately and efficiently using Point of Sale (POS) machine.
• To submit accurate and relevant cashier-related paperwork for revenue audit purposes
• Provide level of service and experience according to the departmental audit standards and work as a team to achieve the departmental KPIs.
• Provide information on valet and self-park related as well as all other guests’ queries.
• Understand and execute departmental gameplans.
• Maintain operational equipment in working order and ensure supplies are sufficient to perform duties
• Monitor and report any anomalies to Valet Captains for immediate action.
• Learn and support the team with any other operational and/or departmental duties when required.
• Assist with any other assignments tasked by Valet Captains

Job Requirements

• Education & Certification: No formal education required
• Experience: Prior experience in a customer service environment or hospitality industry is an advantage
• Other Prerequisites:
  • Knowledge of POS (Point of Sales) machine is an advantage
  • Service and guest oriented
  • Pleasant, polite and possess a positive attitude
  • Responsible, proactive and takes initiative
  • Able to work within a culturally diverse team
  • Able to communicate fluently in English
  • Able to work under pressure and in a fast-paced environment
  • Able to stand long hours and work outdoors with expected humidity condition
  • Possess basic knowledge of Singapore attractions and places of interest
  • Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals.

As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360.

The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.