uxui lead

Randstad NV; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Randstad NV, on behalf of a technology client, seeks a Lead Product Designer to steer user experience strategy for a flagship enterprise platform. You will untangle regulatory workflows, integrate AI capabilities, and design high-trust digital services used by hundreds of thousands of enterprises daily.

You will lead design strategy, mentor teams, and shape system design standards while collaborating with government stakeholders and cross-functional partners.

Qualifications

• Proven Design Leadership: 7+ years of product design experience leading strategy for complex B2B or enterprise platforms.
• Systems-Level Thinker: design modular platforms connecting data sources, stakeholders, and cross-functional teams.
• AI & Advanced Interaction Literacy: hands-on with conversational interfaces or LLM tools, handling hallucination and uncertainty.
• Stakeholder Fluency: communicate across engineering, product, legal, and executive leadership.
• Thriving in Ambiguity: provide clarity, direction, and sound design decisions in fast-moving environments.
• Compelling Portfolio: case studies showing systems design thinking and measurable impact.

Responsibilities

• Drive Product Design Strategy: Own end-to-end design vision for mission-critical enterprise platforms.
• Tackle Complex Systems: Translate intricate policy, regulatory frameworks, and multi-agency workflows into coherent journeys.
• Pioneer AI & Conversational UX: Lead design patterns for emerging AI, copilot, and agentic capabilities—prioritizing trust and graceful escalation.
• Scale Design Standards: Evolve enterprise design systems and UI frameworks for consistency and speed to market.
• Evangelize User Research: Direct qualitative and quantitative research initiatives, translating insights into roadmaps.
• Influence & Mentor: Coach mid-level and senior designers and articulate design rationale to executives.

Skills

UX

UI

AI

Product Design

Education

Bachelor Degree

Job description

A technology client of ours are dedicated to transforming how businesses interact with the state. We build critical, population-scale digital infrastructure that simplifies regulatory compliance, unlocks economic growth, and delivers technology for the public good.

As a Lead Product Designer, you will spearhead the user experience strategy for our flagship business-facing platform ecosystem. You will untangle complex regulatory workflows, integrate emerging AI capabilities, and design intuitive, high-trust digital services used by hundreds of thousands of enterprises daily.

What You Will Do

• Drive Product Design Strategy: Own the end-to-end design vision for mission-critical enterprise platforms, moving fluidly from high-level ecosystem architecture to pixel-perfect execution.

• Tackle Complex Systems: Translate intricate policy, regulatory frameworks, and multi-agency workflows into coherent, frictionless digital journeys.

• Pioneer AI & Conversational UX: Lead design patterns for emerging AI, copilot, and agentic capabilities-prioritizing trust, transparency, error tolerance, and graceful escalation.

• Scale Design Standards: Steer the evolution of enterprise design systems and UI frameworks to ensure consistency, accessibility, and speed to market.

• Evangelize User Research: Direct qualitative and quantitative research initiatives, translating behavioral insights into actionable product roadmaps.

• Influence & Mentor: Coach mid-level and senior designers, foster a high-performance design culture, and articulate design rationale to C-suite and executive government stakeholders.

What We Are Looking For

• Proven Design Leadership: 7+ years of product design experience, with a documented track record of leading design strategy for complex B2B, enterprise, or commercial platforms.

• Systems-Level Thinker: Demonstrated ability to design modular platforms that connect disparate data sources, multi-sided stakeholders, and cross-functional operations.

• AI & Advanced Interaction Literacy: Hands-on experience designing for conversational interfaces, copilots, or LLM-driven tools, with a strong grasp of handling hallucination, uncertainty, and user confidence.

• Stakeholder Fluency: Exceptional communication skills with the ability to build consensus across engineering, product, legal, and non-technical executive leadership.

• Thriving in Ambiguity: Ability to provide clarity, set direction, and make sound design decisions in fast-moving, pre-launch, or evolving environments.

• Compelling Portfolio: Case studies showcasing your systems design thinking, end-to-end craft, research methodology, and measurable business or societal impact.

Nice to Have

• Prior experience in civic tech, fintech, or similarly regulated, high-trust environments.

• Deep familiarity with service design methodologies and policy-adjacent digital transformation.

• Understanding of RAG/LLM application failure modes and trust architecture.

experience

8 years

skills

UX, UI, AI, Product Design

qualifications

7+ years of product design experience Hands-on experience designing for conversational interfaces, copilots, or LLM-driven tools

education

Bachelor Degree