Urgent ! IT Admin

IL NETWORK PTE. LTD.; Singapore; On-site; SGD 33,000 - 58,000; Full time

Job summary

IL Network Pte Ltd in Singapore is seeking a capable administrator to provide operational and administrative support to ensure smooth day-to-day operations. You will handle inquiries, monitor incidents, and maintain records.

Responsibilities include data management, reporting, vendor interactions, invoicing tracking, and exploring automation opportunities. Fresh graduates are welcome to apply and training will be provided.

Qualifications

• Diploma required.
• Some IT background is advantageous.
• Excellent verbal and written communication skills are essential.
• Meticulous with strong record-keeping and documentation skills.
• Fresh graduates are welcome to apply.

Responsibilities

• Provide operational and administrative support to ensure smooth day-to-day operations.
• Perform routine monitoring to detect any issues.
• Act as point of contact for enquiries, service requests and incidents.
• Resolve basic issues according to SOPs and escalate as needed.
• Track all incidents to closure within service standards.
• Perform data management and documentation to ensure accuracy of records.
• Generate and prepare reports.
• Source for viable vendors and request for quotation.
• Monitor invoice and payment statuses, follow up on outstanding items and maintain accurate payment records.
• Identify opportunities for automation of day-to-day processes and design/implement automation solutions.
• Support ad-hoc duties and projects as assigned.

Skills

Verbal communication

Written communication

Record keeping

Willingness to learn

IT background

Education

Diploma

Job description

Key Responsibilities

• Provide operational and administrative support to ensure smooth day-to-day operations
• Perform routine monitoring to detect any issues
• Act as point of contact for enquiries, service requests and incidents
• Resolve basic issues according to standard operating procedures (SOPs) and follow through the escalation process as necessary
• Track all incidents to closure within service standards
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotation
• Monitor invoice and payment statuses, follow up on outstanding items and maintain accurate payment records
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirement

• Candidates must possess at least a Diploma
• Some background in IT will be an added advantage
• Excellent verbal and written communication skills
• Meticulous, with excellent record keeping and documentation skills
• Positive working attitude
• Willingness and capacity to learn new skills and technology
• Fresh graduates are welcomed to apply

Important Note: IL Network Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website.

IL Network Pte Ltd

EA License No: 26C3290

EA Personnel: Lee Jetwin

EA Personnel Reg No: R25141829