Upstream Field Application Scientist - Bioprocess Innovator

Merck Life Science; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Merck Life Science in Singapore or Taiwan is seeking a Field Application Scientist, Upstream, SEATWO to join the Customer Application team within Process Solutions. You will provide technical leadership across upstream bioprocessing, including cell culture media and bioprocess development, supporting customers during implementation.

Collaborating with sales, R&D and cross‑functional partners, you will design trainings, create technical materials and help translate customer needs into actionable

Qualifications

• Bachelor’s, master’s or doctoral degree in biochemistry, biotechnology, bioengineering or a related scientific or engineering discipline.
• At least 7 years of experience in biopharmaceutical technical roles focused on upstream bioprocessing, including experience in laboratory, pilot-scale and/or manufacturing-scale environments.
• Extensive, demonstrated expertise in upstream bioprocess development and biomanufacturing.
• Strong hands-on experience with upstream cell line and media development, process development, scale-up and implementation studies.
• Demonstrated ability to translate customer needs into practical technical solutions and measurable outcomes.
• Proficiency in data analysis and design of experiments.
• Working knowledge and practical experience with process control systems, such as PLC and PCS, biopharmaceutical automation practices and FDA data integrity expectations.
• Strong commercial awareness, with the ability to understand market needs and trends and connect technical solutions to customer and business impact.
• Fluency in English; Mandarin proficiency is highly preferred.
• Willingness and ability to travel approximately 50–60% of the time.

Responsibilities

• Serve as the Company’s subject-matter expert in upstream bioprocessing during commercial and technical engagements, helping customers achieve their desired technical and business outcomes.
• Represent the Company at industry conferences, technical forums and other professional events.
• Apply scientific expertise, experimental design principles and hands‑on process knowledge to solve complex customer challenges and troubleshoot upstream processes.
• Document technical findings and contribute to case studies, customer references and innovation roadmaps.
• Maintain current technical collateral, product catalogues and points of view. Monitor competitor activity and customer insights to inform portfolio positioning and business strategy.
• Design and deliver training for customers and internal teams on upstream bioprocesses and the Company’s innovative upstream offerings.
• Create and share customer‑facing technical materials that strengthen sales enablement and support customer decision‑making.
• Collaborate with upstream sales development experts and account managers to deliver a seamless, customer‑centric buying journey.
• Collaborate with franchise teams, R&D and other internal stakeholders to address customer requirements and assess implications for product and technology roadmaps.
• Act as the technical escalation point during evaluation, adaptation, scale‑up and implementation, driving timely resolution of issues and a high level of customer satisfaction.
• Identify and implement process improvements internally and externally, with an emphasis on simplification, responsiveness and urgency.
• Contribute to technical programs, workshops and seminars.
• Proactively identify and document opportunities using sales effectiveness tools.
• Support activities at M Lab Collaboration Centres.

Skills

Upstream Bioprocessing

Team Collaboration

Data Analysis

Process Development

Cell Culture Media

Scale-Up

Customer Solutions

Training Delivery

English Fluency

Mandarin Preferred

Education

Bachelor/Master/PhD in Biochemistry/Biotech/Bioengineering

Job description

Merck Life Science in Singapore or Taiwan is seeking a Field Application Scientist, Upstream, SEATWO to join the Customer Application team within Process Solutions. You will provide technical leadership across upstream bioprocessing, including cell culture media and bioprocess development, supporting customers during implementation.

Collaborating with sales, R&D and cross‑functional partners, you will design trainings, create technical materials and help translate customer needs into actionable