(UP 4K) Management Trainee (Market Research Data)

Private Advertiser; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading statistical organization in Singapore is seeking an Outreach Client Success Specialist to enhance survey engagement. You will be responsible for collecting data and developing strategies to optimize participation while ensuring the quality of collected data. The ideal candidate will possess strong analytical skills and excellent communication abilities, with tertiary qualifications. This role offers opportunities to gain practical experience in survey operations and build interpersonal skills through participant engagement.

Benefits

Gain practical experience

Rotate through different roles

Qualifications

• Strong analytical and problem-solving skills are essential for data analysis.
• Excellent communication and interpersonal skills for engaging with survey participants.
• A keen learner and self-starter to adapt in the role.

Responsibilities

• Collect data through interviews for survey engagement.
• Design strategies to optimize online participation in surveys.
• Utilize data analytics tools for data validation and analysis.
• Develop reports and disseminate findings effectively.

Skills

Strong analytical skills

Excellent communication skills

Problem-solving skills

Interpersonal skills

Education

Good tertiary qualifications

Job description

Outreach Client Success Specialist (Survey Engagement Specialist)

Contract until June 2026 (yearly renewable)

Working Hours: Mon-Fri

Central : Havelock Road / Newton

Key Responsibilities:

• Operations: Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction
• Strategy Development: Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates
• Questionnaire Design: Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency
• Sampling Methodology: Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data
• Data Analytics: Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data
• Data Analysis & Reporting: Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders
• Dissemination Strategy: Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments

Programme Highlights:

• Gain practical experience in survey operations and statistical processes
• Rotate through different roles to understand various aspects of the department
• Build your communication and interpersonal skills by engaging with a wide range of survey participants
• Develop specialized expertise in areas that match your career aspirations

Job Requirements:

• Good tertiary qualifications
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• A keen learner and self-starter

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.