Underwriting Assistant Support (up to 4 months contract)

THE SHIPOWNERS' MUTUAL PROTECTION AND INDEMNITY ASSOCIATION (LUXEMBOURG) (Singapore Branch); Singapore; On-site; SGD 29,000 - 38,000; Full time

Job summary

The Shipowners' Club in Singapore is seeking an Underwriting Assistant Support on a fixed-term contract of up to 4 months. This entry-level role provides exposure to the world of P&I insurance and marine underwriting, with a strong focus on administrative duties and learning from experienced underwriters.

You will support the underwriting team with documentation, client communication, and adherence to procedures, while developing attention to detail and MS 365 proficiency.

Qualifications

• High level of accuracy and attention to detail.
• Ability to prioritise and organise workload in order to meet tight deadlines.
• Strong listening skills and a willingness to learn.
• Working knowledge of MS 365.
• Ability to work independently as well as collaboratively as part of a team.

Responsibilities

• To provide a high level of service to Members through the prompt and accurate preparation of Members' documentation, highlighting any service issues upwards.
• To fully adhere to the Underwriting Procedures Manual and all processes therein.
• To assist the team in advising account handler of outstanding premium position before documentation is produced and released in accordance with Underwriting Procedures Manual.
• To maintain good working relationships at peer level within Brokers.
• To assist the team in dealing with queries by telephone/letter/email from external parties and ensure prompt resolution.
• To participate in training sessions to develop the skills and knowledge required for the effective performance of the role.
• To assist the team in ensuring sanctions screening has been undertaken on Members, other named parties and all vessels, and any hits resolved, prior to binding cover or processing MTA's.

Skills

Attention to detail

Prioritisation

Listening skills

MS 365

Teamwork

Tools

MS 365

Job description

About Us

The Shipowners' Club is a mutual insurance association. We offer Protection & Indemnity (P&I), Legal Costs Cover and associated insurances to smaller and specialist vessel owners, operators and charterers around the world. Building on over 170 years of experience, the Shipowners' Club provides tailor-made insurance packages for each operator according to their particular need.

Are you an enthusiastic and motivated individual with strong administrative skills and an interest in the marine industry? We're excited to welcome an Underwriting Assistant Support to our dynamic team in Singapore for a fixed-term contract of up to 4 months. This role is an excellent starting point to gain general administrative experience while being exposed to the world of P&I insurance and the marine industry.

As an Underwriting Assistant Support, you'll play a vital support role, working closely with our Underwriters to ensure efficient and timely administrative assistance across various tasks. This is an entry-level opportunity, ideal for someone at the very start of their career with strong general administrative skills. No prior insurance experience or specific qualifications are required. We're looking for enthusiasm, a willingness to learn, and a genuine interest in gaining exposure to the marine industry, with support from experienced professionals along the way.

We recognise the business benefits of having a diverse and inclusive community. We all have something unique to bring to the table and by embracing those differences we seek to build and maintain an environment which attracts and values diversity and where everyone can develop their talents and be themselves. For us, diversity and inclusion goes above and beyond focusing on protected characteristics - we want all our colleagues to bring 100% of themselves to work. With a happy and engaged workforce we all strive to work together to be the best that we can be for the mutual benefit of ourselves and our Members.

Overall responsibility of the role:

To provide administrative support for the underwriting team in delivering a liability solution to cover the operational needs of the Members.

Role responsibilities:

• To provide a high level of service to Members through the prompt and accurate preparation of Members' documentation, highlighting any service issues upwards.
• To fully adhere to the Underwriting Procedures Manual and all processes therein.
• To assist the team in advising account handler of outstanding premium position before documentation is produced and released in accordance with Underwriting Procedures Manual.
• To maintain good working relationships at peer level within Brokers.
• To assist the team in dealing with queries by telephone/letter/email from external parties and ensure prompt resolution.
• To participate in training sessions to develop the skills and knowledge required for the effective performance of the role.
• To assist the team in ensuring sanctions screening has been undertaken on Members, other named parties and all vessels, and any hits resolved, prior to binding cover or processing MTA's.

Experience required:

• High level of accuracy and attention to detail.
• Ability to prioritise and organise workload in order to meet tight deadlines.
• Strong listening skills and a willingness to learn.
• Working knowledge of MS 365.
• Ability to work independently as well as collaboratively as part of a team.