UAT Tester (1 Year Contract)

Prudential Hong Kong Limited; Singapore; On-site; SGD 45,000 - 69,000; Full time

Job summary

Prudential Hong Kong Limited is seeking an UAT Tester to support the Agency Division in implementing PRUForce 2.5. You will coordinate testing activities, validate system functionality, gather feedback from agency users, and work with stakeholders to drive adoption and readiness.

Reporting to the Recruitment Cluster Head, you will handle defect tracking, testing reports, and change-management tasks, while ensuring clear communication and timely updates across teams.

Qualifications

• 1–2 years of relevant recruitment support experience.
• Bachelor in Business or related field.
• Strong communication and stakeholder management skills.

Responsibilities

• Support User Acceptance Testing (UAT) activities for PRUForce 2.5, including test execution, issue logging, and validation of system enhancements.
• Engage Recruitment Manager and business users to gather feedback, requirements, and suggestions for system improvements.
• Assist in tracking, consolidating, and following up on defects, enhancement requests, and testing outcomes.
• Coordinate with project teams and stakeholders to facilitate testing, training, and change management activities.
• Prepare reports, user feedback summaries, and project updates for management review.
• Support communication and engagement efforts to drive awareness and adoption of PRUForce 2.5 across the agency force.
• Assist in documenting business processes, user guides, and testing materials where required.

Skills

UAT Testing

Stakeholder Management

Communication

Analytical Thinking

Education

Bachelor's in Business

Tools

Test Management Tools

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The UAT Tester will support the Agency Division in the implementation and adoption of the new PRUForce 2.5 platform. The role will be responsible for coordinating user testing activities, validating system functionality, gathering feedback from agency users, and working closely with stakeholders to identify enhancement opportunities. Reporting to the Recruitment Cluster Head, the incumbent will collaborate with business users, and project stakeholders to ensure a smooth transition to PRUForce 2.5. This role requires strong coordination, communication, analytical, and problem-solving skills to support system readiness and drive user adoption across the agency force.

Job Description:

• Support User Acceptance Testing (UAT) activities for PRUForce 2.5, including test execution, issue logging, and validation of system enhancements.
• Engage Recruitment Manager and business users to gather feedback, requirements, and suggestions for system improvements.
• Assist in tracking, consolidating, and following up on defects, enhancement requests, and testing outcomes.
• Coordinate with project teams and stakeholders to facilitate testing, training, and change management activities.
• Prepare reports, user feedback summaries, and project updates for management review.
• Support communication and engagement efforts to drive awareness and adoption of PRUForce 2.5 across the agency force.
• Assist in documenting business processes, user guides, and testing materials where required.

Who we are looking for:

• Competencies & Personal Traits Exhibit ability to deliver effective communication and excellent interpersonal skills
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

Minimum 1 to 2 years of relevant experience in recruitment support

Education:

Bachelor in Business or related fields of study

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners.

Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn